Maintenance
Emergency Maintenance
Resolved Jan 7, 2025 at 3:10pm UTC
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
07/01/2025 - 10:10 - 15:10
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Customers located in HU5 may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage w...
Emergency Maintenance
Resolved Jan 6, 2025 at 6:00pm UTC
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.#
Date and time (from and to) of Change:
06/01/2025 08:00 - 18:00
Description of the work:
TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Customers located in HU4 may experience up to 10 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Jan 3, 2025 at 1:30pm UTC
Dear Customer,
Following attendance this afternoon, the maintenance window will need to be extended. Please see the new details below:
MS3 are performing emergency maintenance
Date and time (from and to) of Change:
03/01/2025 - 08:30 - 13:30
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience u...
Emergency Maintenance
Resolved Jan 2, 2025 at 6:00pm UTC
Dear Customer,
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
02/01/2025 - 16:50 - 18:00
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience up to 1 HR 10 MIN interruption to their service, however we will endeavour to minimise the outag...
Emergency Maintenance
Resolved Jan 2, 2025 at 4:10pm UTC
MS3 are performing emergency maintenance, to replace equipment in the HU8 area.
Date and time (from and to) of Change:
02.01.2025 - 11:10 - 16:10
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault.
Customers located in HU8 may experience up to **5 HR...
Emergency Maintenance
Resolved Dec 17, 2024 at 5:25pm UTC
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
17/12/24 FROM 11:25 TO 17:25
Description of the work: (DELETE AS APPROPRIATE)
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for...
Emergency Maintenance
Resolved Dec 6, 2024 at 1:40pm UTC
Dear Customer,
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
06.12.2024 09:40 - 13:40
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your s...
Emergency Maintenance
Resolved Dec 5, 2024 at 6:20pm UTC
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.
Date and time (from and to) of Change:
05/12/24 FROM 12:20 TO 18:20
Description of the work:
Testing an incoming fibre further back in the network to trace a fault. Customers located in HU4 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Dec 4, 2024 at 1:45pm UTC
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
2024-12-04 11:45 - 13:45
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Dec 4, 2024 at 1:40pm UTC
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.
Date and time (from and to) of Change:
04/12/2024 10:40 - 13:40
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 3 interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Dec 3, 2024 at 5:00am UTC
MS3 have identified that a Core Router requires an urgent software upgrade. The upgrade will be completed on Tuesday 3rd December at 00:01, the upgrade will incur an outage of 5 hours.
Date and time of Change:
Tuesday 3rd December from 00:01 until 05:00
Description of the work:
Core Layer 3 Router requires urgent software upgrade. Customers will experience a service outage from 00:01 until 05:00 on Tuesday 3rd December. If customers broadband services do not restore as expected at 05:00 we ...