MS3 have identified that a Core Router requires an urgent software upgrade. The upgrade will be completed on Tuesday 3rd December at 00:01, the upgrade will incur an outage of 5 hours.

Date and time of Change:
Tuesday 3rd December from 00:01 until 05:00

Description of the work:
Core Layer 3 Router requires urgent software upgrade. Customers will experience a service outage from 00:01 until 05:00 on Tuesday 3rd December. If customers broadband services do not restore as expected at 05:00 we recommend that the customer reboots their router.