Maintenance

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
03/09/24 FROM 14:55 TO 17:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
09 09 2024 - 1600 - 1800

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.

Expected Impact:
Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
13/09/2024 10:50 - 14:50

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
16/09/2024 - 16:25 - 18:25

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
17/09/2024 16:15 - 18:15

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
23/09/24 FROM 11:30 TO 16:30

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network

Customers located in HU3 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possib...

MS3 are performing emergency maintenance, to replace equipment in the HU6 area.

Date and time (from and to) of Change:
10:55 - 14:55 - 24/09/2024

Description of the work:

FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network.
Customers located in HU6 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
01/10/2024 12:25 - 15:25

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
01/10/24 FROM 12:15 TO 16:15

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU13 area

Date and time (from and to) of Change:
01/10/2024 11:45 - 14:45

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 will be replacing an Optic to fix a fault.

Date and time of Change:
Wednesday 2nd October 2024 starting at 08:30 and completing at 09:30.

Description of the work:
Replacement of an N1 Optic.

Expected Impact:
Customers will lose connectivity for up to 10 minutes during the outage window.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
03/10/24 FROM 12:15 TO 16:15

Description of the work:
splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU6 area.

Date and time (from and to) of Change:
04/10/24 FROM 10:30 TO 14:30

Description of the work:
Re-cabling between the FAT and FDT to improve the quality and stability of the MS3 network. Customers located in HU6 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the DN20 area.

Date and time (from and to) of Change:
09/10/24 FROM 11:15 TO 18:15

Description of the work:
TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Customers located in DN20 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
09/10/2024 10:00 - 15:00

Description of the work:
Re-cabling between the FAT and FDT to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
09/10/24 FROM 08:50 TO 14:50

Description of the work:

TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault.

Expected Impact:
Customers may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
11/10/24 FROM 12:55 TO 16:55

Description of the work:
1-8 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
14/10/24 FROM 08:00 TO 13:00

Description of the work:
1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
15/10/24 FROM 12:45 TO 18:45

Description of the work:
1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
15/10/24 FROM 11:30 TO 17:30

Description of the work:
Re-cabling between the FDT and OLT to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
15/10/24 FROM 08:00 TO 14:00

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.

Expected Impact:
Customers may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment in the HU9 area.

Date and time (from and to) of Change:
15/10/24 FROM 08:00 TO 18:00

Description of the work:
Re-cabling between the FDT and OLT to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 10HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU9 area.

Date and time (from and to) of Change:
16/10/2024 - 13:00 - 18:00

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 5 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
16/10/24 FROM 12:00 TO 18:00

Description of the work:
Testing an incoming fibre further back in the network to trace a fault. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
17/10/24 FROM 14:20 TO 18:20

Description of the work:
1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to ENTER TOTAL TIME IN 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
18/10/24 FROM 08:00 TO 17:00

Description of the work:

TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault.

Expected Impact:
Customers may experience up to 9HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment in the HU8 area.

Date and time (from and to) of Change:
21/11/2024 15:30 - 18:30

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU8 may experience up to 3 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
21/10/2024 - 10:05 - 15:05

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.

Expected Impact:
Customers may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
21/10/2024 - 09:30 - 15:30

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network

Expected Impact:
Customers may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may ...

MS3 have been asked to remove a pole that may have caused damage to a waste pipe, customers services will be relocated to a new pole across the road.

Date and time of Change:
Wednesday 23rd October starting at 09:30 until 15:30.

Description of the work:
Removal of existing pole and connectivity of fibre to new pole.

Expected Impact:
It is expected that customers will experience a loss of service for up to 6 hours while the fibre is relocated to the new pole, we will endeavour to complete ...

MS3 are performing emergency maintenance, to replace equipment in the HU13 area.

Date and time (from and to) of Change:
24/10/2024 16:30 - 18:30

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment

Date and time (from and to) of Change:
25/10/24 FROM 10:20 TO 14:20

Description of the work:

FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network

Expected Impact:
Customers may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your support.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
16:10 - 18:10

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
30/10/24 FROM 15:40 TO 17:40

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
31/10/24 FROM 09:30 TO 12:30

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
04/11/2024 - 15:30 - 17:30

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU13 area.

Date and time (from and to) of Change:
13:35 - 16:35

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are expected to perform planned maintenance, which will affect some areas.

Date and time of Change:
Monday 4th November starting at 08:30 until 13:30.

There will be a time window between this timeframe where the connection will be interrupted while these works carry out, however MS3 will attempt to mitigate this where possible and could even finish this ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
05/11/24 FROM 13:40 TO 17:40

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
05/11/24 FROM 12:15 TO 16:15

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU5 area.

Date and time (from and to) of Change:
09:25 - 10:25

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
06/11/24 FROM 14:10 TO 17:10

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Dear Customer,

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
06/11/2024 - 09:30 - 12:30

Description of the work:

FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network

Expected Impact:
Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your ...

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
2024-11-07 11:50 - 12:50

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 6PF may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
08/11/24 FROM 13:00 TO 17:00

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU13 area.

Date and time (from and to) of Change:
2024-11-11 16:00 - 18:00

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU13 area.

Date and time (from and to) of Change:
2024-11-11 14:40 - 15:40

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 1 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU9 area.

Date and time (from and to) of Change:
11/11/24 FROM 13:00 TO 17:00

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU6 area.

Date and time (from and to) of Change:
13/11/2024 - 14:45 - 17:45

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU6 may experience up to 3 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
13/11/24 FROM 10:40 TO 14:40

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU13 area.

Date and time (from and to) of Change:
14/11/24 FROM 14:55 TO 18:55

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
20/11/2024 11:20 - 12:20

Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

MS3 are performing emergency maintenance, to replace equipment in the HU10 area.

Date and time (from and to) of Change:
2024-11-27 11:00 - 13:00

Description of the work:
Testing an incoming fibre further back in the network to trace a fault. Customers located in HU10 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.