Maintenance
Essential Maintenance
Resolved Mar 28 at 09:00am GMT
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area.
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Essential Maintenance
Resolved Mar 27 at 02:15pm GMT
MS3 are performing emergency maintenance to improve the quality and stability of the network. The work will be carried out in the HU3 area.
Customers in the HU3 area may experience up to 3 Hours of interruption to their services, however MS3 will endeavour to minimise this outage as much as possible.
Emergency Maintenance
Resolved Mar 27 at 09:00am GMT
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area with the affected streets listed below.
ANLABY ROAD
HAWKSHEAD GREEN
INGLETON AVENUE
KENDAL WAY
LEGARDE AVENUE
LINCOLN GREEN
MALHAM AVENUE
NORMANTON RISE
Date and time (from and to) of Change:
2024-03-27 9:00am to 4:00pm
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers locat...
Essential Maintenance
Resolved Mar 25 at 12:00pm GMT
MS3 are performing emergency maintenance to improve the quality and stability of the infrastructure of the network in the HU13 area.
The expected impact of this is that customers within these areas may experience up to 1 hours and 30 mins interruption to the service, however they will endeavour to minimise this as much as possible.
Essential Maintenance
Resolved Mar 21 at 02:15pm GMT
MS3 are performing essential maintenance to improve the quality and stability of the network. This will affect addresses within the HU10 area.
You may experience up to 2 Hours of interruption to your service, however this will be minimised as much as possible.
Essential Maintenance
Resolved Mar 20 at 03:56pm GMT
Our 3rd party partners have notified MS3 of maintenance activity that may cause degraded network performance this evening from 22:00 until tomorrow at 07:00.
Date and time of Change:
Wednesday 20th March from 22:00 until Thursday 07:00 21st March
Description of the work:
3rd party maintenance activity to perform cable diversion works, MS3 traffic will be internally re-routed to alternative circuits.
Expected Impact:
Customers may observe degraded network performance, during the...
Emergency Maintenance
Resolved Mar 15 at 08:00am GMT
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area with the affected streets listed below.
ANLABY ROAD
HAMLYN AVENUE
HAMLYN DRIVE
Date and time (from and to) of Change:
15/03/24 from 08:00 to 12:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU4 may experience up to 4HRS interruption to their service, however we will en...
Emergency Maintenance
Resolved Apr 29 at 10:45am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area.
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU3 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Apr 26 at 10:00pm BST
MS3's service partners will be performing emergency maintenance to improve the quality and stability of their infrastructure.
Date and time of Change:
Friday 26th April from 22:00 until 27th April at 10:00.
Expected Impact:
You may experience loss of service for up to 8 hours during the maintenance window.
Emergency Maintenance
Resolved Apr 24 at 11:15am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area.
Date and time (from and to) of Change:
2024-04-24 11:15 - 12:30
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU10 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete th...
Emergency Maintenance
Resolved Apr 23 at 10:30am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area.
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU6 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Apr 19 at 12:45pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area.
Date and time (from and to) of Change:
19/04/24 FROM 12:45 T 15:45
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU3 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement act...
Emergency Maintenance
Resolved Apr 17 at 10:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU13 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Apr 12 at 11:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area.
Date and time (from and to) of Change:
2024-04-12 11:00-12:30
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU10 may experience up to 1 HOUR 30 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete...
Planned Maintenance
Resolved Apr 10 at 12:00pm BST
MS3 are performing planned maintenance activity to improve the EAS103 Cabinet on Wednesday 10th April from 12:00 until 15:00. The activity will cause interruptions of up-to 5 minutes.
Date and time of Change:
Wednesday 10th April from 12:00 until 15:00.
Description of the work:
Improve patch cables and move splitter cards.
Emergency Maintenance
Resolved Apr 10 at 08:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
10/04/24 from 08:00 to 12:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible.
Emergency Maintenance
Resolved Apr 10 at 08:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.
Date and time (from and to) of Change:
10/04/24 from 08:00 to 14:00
Expected Impact:
Customers located in HU13 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Apr 09 at 12:00pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.
Date and time (from and to) of Change:
09/04/24 from 12:00 to 18:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU13 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement ...
Planned Maintenance
Resolved Apr 09 at 04:25pm BST
Please be advised that MS3 will be extending the maintenance window due to works taking longer than expected, we expect the work to be completed by 17:00, we apologise for the extension.
1 previous update
Emergency Maintenance
Resolved Apr 09 at 12:00pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.
Date and time (from and to) of Change:
09/04/24 from 12:00 to 18:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible.
Emergency Maintenance
Resolved Apr 09 at 11:30am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
2024-04-09 11:30 to 12:45
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible.
Essential Maintenance
Resolved Apr 08 at 11:50am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.
Date and time (from and to) of Change:
2024-04-08 11:50 - 1:30
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 1 HOUR 30 MINS interruption to their service, however we will endeavour to minimise the outage where possible
Essential Maintenance
Resolved Apr 04 at 12:00pm BST
MS3 are performing planned maintenance activity to improve monitoring on Thursday 4th April from 12:00 until 14:00. The activity will cause interruptions of up-to a minute, to customers.
Date and time of Change:
Thursday 4th April from 12:00 until 14:00.
Description of the work:
Upgrade of monitoring equipment.
Thank you for your support.
Emergency Maintenance
Resolved May 28 at 07:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area.
Date and time (from and to) of Change:
2024-05-28 0700 - 1500
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU3 may experience up to 8 HRS interruption to their service, however we will endeavour to minimise the outage where possible.
Planned Maintenance
Resolved May 23 at 06:00am BST
We will be performing planned maintenance for a 3rd party to install a new mast in your area.
Date and time of Change:
Thursday 23rd May from 06:00 to 08:00
Description of the work:
Diversionary work, to allow a third party to install a new mast.
External Maintenance
Resolved May 21 at 01:00pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU9 area.
Date and time (from and to) of Change:
2024 05 21 1300 - 1700
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU9 may experience up to 4 Hours interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved May 17 at 11:45am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area.
Date and time (from and to) of Change:
2024-05-17 11:45 - 13:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU6 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible.
Emergency Maintenance
Resolved May 16 at 01:15pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area.
Date and time (from and to) of Change:
2024-05-16 1:15 - 2:30
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU6 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the i...
Emergency Maintenance
Resolved May 16 at 11:15am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
2024-05-16 11:15 - 12:30
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible.
Planned Maintenance
Resolved May 15 at 07:00am BST
MS3 are performing maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
2024-05-15 0700 - 1300
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU5 may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead o...
dn17 postcode area, scheduled approx 14hrs downtime 12/05/2024
Resolved May 12 at 06:00am BST
dn17 postcode area, scheduled approx. 14hrs downtime, Sunday 12/05/2024
Emergency Maintenance
Resolved May 11 at 06:00am BST
CAB strike impacting SCN.
A plan has been drafted to permanently restore power and network services for customers:
Due to the damage that our CAB has sustained in the accident, we are required to build and install a brand-new CAB and power feed. The plan requires complex activity and co-ordination, with multiple internal teams and external contractors working in partnership. We will implement the service impacting element of our plan at 06:00 on Saturday 11th May, which will incur up to ...
Emergency Maintenance
Resolved May 08 at 10:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU9 area.
Date and time (from and to) of Change:
08/05/24 FROM 10:00 TO 14:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU9 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement a...
Emergency Maintenance
Resolved May 02 at 09:30am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.
Date and time (from and to) of Change:
02/05/24 FROM 09:30 TO 12:30
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU4 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement ac...
Emergency Maintenance
Resolved May 01 at 01:30pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area.
Date and time (from and to) of Change:
2023-05-01 13:30 - 16:30
Expected Impact:
Customers located in HU3 may experience up to 3 hours interruption to their service, however we will endeavour to minimise the outage where possible.
Emergency Maintenance
Resolved May 01 at 09:45am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area.
Date and time (from and to) of Change:
9:45 - 10:45 2024-05-01
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers located in HU6 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improv...