Maintenance

July 2024
Jul 02, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 2, 2024 at 8:30am UTC

MS3 are performing emergency maintenance on Tuesday 2nd July at 09:30 until 10:30, this is not expected to impact any customers, MS3 are sharing for information only.

Date and time of Change:
Tuesday 2nd July 2024 from 09:30 until 10:30.

Description of the work:
A new UPS will be installed into CAB HUL109.

Expected Impact:
No impact is expected

Jul 03, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 3, 2024 at 8:30am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
03 07 2024 0930 - 1130

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 04, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 4, 2024 at 2:45pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area.

Date and time (from and to) of Change:
2024-07-04 15:45 - 17:00

Expected Impact:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU6 9NT may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of sc...

Jul 05, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 5, 2024 at 2:25pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure .

Date and time (from and to) of Change:
05/07/24 FROM 15:25 TO 18:25

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for...

Jul 08, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 8, 2024 at 1:00pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
08/0702024 1400 - 1700

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for yo...

Jul 09, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 9, 2024 at 10:35am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
09/07/2024 11:35 - 14:35

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 12, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 12, 2024 at 1:45pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
12/07/24 FROM 14:45 TO 17:45

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 16, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 16, 2024 at 8:30am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
16/07/24 FROM 09:30 TO 12:30

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 17, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 17, 2024 at 9:35am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your support.

Jul 18, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Jul 18, 2024 at 2:50pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 18, 2024 at 11:50am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.

Date and time (from and to) of Change:
18/07/2024 12:50 - 15:50

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 22, 2024
3 maintenances

Emergency Maintenance

Maintenance

Resolved Jul 22, 2024 at 3:55pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
22/07/24 FROM 16:55 TO 18:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 22, 2024 at 3:10pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
22/07/24 FROM 16:10 TO 18:10

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 22, 2024 at 2:35pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
2024-07-22 15:35 - 17:35

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 23, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Jul 23, 2024 at 1:55pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
23/07/24 FROM 14:55 TO 17:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 23, 2024 at 8:00am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area.

Date and time (from and to) of Change:
23/07/24 FROM 09:00 TO 13:00

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU10 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

August 2024
Aug 01, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 1, 2024 at 7:30am UTC

MS3 will be carrying out Emergency Maintenance tomorrow at 08:30.

Date and time of Change:
Thursday 1st August at 08:30, until 11:00.

Description of the work:
Replacement of UPS batteries. The work is not expected to cause any interruption to service, however with any work of this nature, there is a small risk of impact.

Aug 07, 2024
1 maintenance

Planned Maintenance

Maintenance

Resolved Aug 6, 2024 at 11:01pm UTC

MS3 will be carrying out core migration activity, upgrading network infrastructure and re-routing traffic to utilise new hardware.

Date and time of Change:
Wednesday 7th August from 00:01 until 03:00.

Description of the work:
Migration to new network equipment and configuration to reroute traffic. Customers may observe network degradation for up to 30 minutes during the change window.

Aug 13, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 13, 2024 at 8:00am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
13/08/2024 - 0900 - 1500

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 15, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 15, 2024 at 9:55am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
2024-08-15 10:55 - 11:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you fo...

Aug 22, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 22, 2024 at 9:10am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
22/08/24 FROM 10:10 TO 13:10

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 23, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 23, 2024 at 8:25am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
23/08/24 FROM 09:25 TO 11:25

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 27, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 27, 2024 at 10:00am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
27/08/24 FROM 11:00 TO 18:00

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 7HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 28, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 28, 2024 at 11:25am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
28/08/24 FROM 12:25 TO 16:25

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 29, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Aug 29, 2024 at 9:30am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
29/08/24 FROM 10:30 TO 13:30

Expected Impact:
Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Aug 29, 2024 at 8:50am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
29/08/24 FROM 09:50 TO 12:50

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 30, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Aug 30, 2024 at 2:10pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
15:10 - 18:10

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Aug 30, 2024 at 9:45am UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
30/08/2024 - 10:45 - 14:45

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

September 2024
Sep 03, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 3, 2024 at 1:55pm UTC

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
03/09/24 FROM 14:55 TO 17:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Sep 09, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 9, 2024 at 3:00pm UTC

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
09 09 2024 - 1600 - 1800

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.

Expected Impact:
Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.

Sep 13, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 13, 2024 at 9:50am UTC

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
13/09/2024 10:50 - 14:50

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support.

Sep 16, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 16, 2024 at 3:25pm UTC

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
16/09/2024 - 16:25 - 18:25

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Sep 17, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 17, 2024 at 3:15pm UTC

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
17/09/2024 16:15 - 18:15

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Sep 23, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 23, 2024 at 10:30am UTC

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
23/09/24 FROM 11:30 TO 16:30

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network

Customers located in HU3 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possib...

Sep 24, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 24, 2024 at 9:55am UTC

MS3 are performing emergency maintenance, to replace equipment in the HU6 area.

Date and time (from and to) of Change:
10:55 - 14:55 - 24/09/2024

Description of the work:

FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network.
Customers located in HU6 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.