Maintenance

July 2024
Jul 23, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Jul 23 at 02:55pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
23/07/24 FROM 14:55 TO 17:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 23 at 09:00am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area.

Date and time (from and to) of Change:
23/07/24 FROM 09:00 TO 13:00

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU10 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 22, 2024
3 maintenances

Emergency Maintenance

Maintenance

Resolved Jul 22 at 04:55pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
22/07/24 FROM 16:55 TO 18:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 22 at 04:10pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
22/07/24 FROM 16:10 TO 18:10

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 22 at 03:35pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
2024-07-22 15:35 - 17:35

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 18, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Jul 18 at 03:50pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Jul 18 at 12:50pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area.

Date and time (from and to) of Change:
18/07/2024 12:50 - 15:50

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 17, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 17 at 10:35am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for your support.

Jul 16, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 16 at 09:30am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
16/07/24 FROM 09:30 TO 12:30

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 12, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 12 at 02:45pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
12/07/24 FROM 14:45 TO 17:45

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 09, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 09 at 11:35am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
09/07/2024 11:35 - 14:35

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 08, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 08 at 02:00pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
08/0702024 1400 - 1700

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for yo...

Jul 05, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 05 at 03:25pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure .

Date and time (from and to) of Change:
05/07/24 FROM 15:25 TO 18:25

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you for...

Jul 04, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 04 at 03:45pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area.

Date and time (from and to) of Change:
2024-07-04 15:45 - 17:00

Expected Impact:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU6 9NT may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of sc...

Jul 03, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 03 at 09:30am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
03 07 2024 0930 - 1130

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Jul 02, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Jul 02 at 09:30am BST

MS3 are performing emergency maintenance on Tuesday 2nd July at 09:30 until 10:30, this is not expected to impact any customers, MS3 are sharing for information only.

Date and time of Change:
Tuesday 2nd July 2024 from 09:30 until 10:30.

Description of the work:
A new UPS will be installed into CAB HUL109.

Expected Impact:
No impact is expected

August 2024
Aug 30, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Aug 30 at 03:10pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
15:10 - 18:10

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Aug 30 at 10:45am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
30/08/2024 - 10:45 - 14:45

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 29, 2024
2 maintenances

Emergency Maintenance

Maintenance

Resolved Aug 29 at 10:30am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
29/08/24 FROM 10:30 TO 13:30

Expected Impact:
Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Emergency Maintenance

Maintenance

Resolved Aug 29 at 09:50am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
29/08/24 FROM 09:50 TO 12:50

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 28, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 28 at 12:25pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
28/08/24 FROM 12:25 TO 16:25

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 27, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 27 at 11:00am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.

Date and time (from and to) of Change:
27/08/24 FROM 11:00 TO 18:00

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 7HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 23, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 23 at 09:25am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
23/08/24 FROM 09:25 TO 11:25

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 22, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 22 at 10:10am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
22/08/24 FROM 10:10 TO 13:10

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 15, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 15 at 10:55am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
2024-08-15 10:55 - 11:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Thank you fo...

Aug 13, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 13 at 09:00am BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.

Date and time (from and to) of Change:
13/08/2024 - 0900 - 1500

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Aug 07, 2024
1 maintenance

Planned Maintenance

Maintenance

Resolved Aug 07 at 12:01am BST

MS3 will be carrying out core migration activity, upgrading network infrastructure and re-routing traffic to utilise new hardware.

Date and time of Change:
Wednesday 7th August from 00:01 until 03:00.

Description of the work:
Migration to new network equipment and configuration to reroute traffic. Customers may observe network degradation for up to 30 minutes during the change window.

Aug 01, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Aug 01 at 08:30am BST

MS3 will be carrying out Emergency Maintenance tomorrow at 08:30.

Date and time of Change:
Thursday 1st August at 08:30, until 11:00.

Description of the work:
Replacement of UPS batteries. The work is not expected to cause any interruption to service, however with any work of this nature, there is a small risk of impact.

September 2024
Sep 24, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 24 at 10:55am BST

MS3 are performing emergency maintenance, to replace equipment in the HU6 area.

Date and time (from and to) of Change:
10:55 - 14:55 - 24/09/2024

Description of the work:

FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network.
Customers located in HU6 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Sep 23, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 23 at 11:30am BST

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
23/09/24 FROM 11:30 TO 16:30

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network

Customers located in HU3 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possib...

Sep 17, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 17 at 04:15pm BST

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
17/09/2024 16:15 - 18:15

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Sep 16, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 16 at 04:25pm BST

MS3 are performing emergency maintenance, to replace equipment in the HU3 area.

Date and time (from and to) of Change:
16/09/2024 - 16:25 - 18:25

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.

Sep 13, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 13 at 10:50am BST

MS3 are performing emergency maintenance, to replace equipment in the HU4 area.

Date and time (from and to) of Change:
13/09/2024 10:50 - 14:50

Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support.

Sep 09, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 09 at 04:00pm BST

MS3 are performing emergency maintenance, to replace equipment.

Date and time (from and to) of Change:
09 09 2024 - 1600 - 1800

Description of the work:

FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.

Expected Impact:
Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.

Sep 03, 2024
1 maintenance

Emergency Maintenance

Maintenance

Resolved Sep 03 at 02:55pm BST

MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.

Date and time (from and to) of Change:
03/09/24 FROM 14:55 TO 17:55

Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.

Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.