Maintenance
Emergency Maintenance
Resolved Aug 30 at 03:10pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
15:10 - 18:10
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 30 at 10:45am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
30/08/2024 - 10:45 - 14:45
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 29 at 10:30am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
29/08/24 FROM 10:30 TO 13:30
Expected Impact:
Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 29 at 09:50am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
29/08/24 FROM 09:50 TO 12:50
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 28 at 12:25pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.
Date and time (from and to) of Change:
28/08/24 FROM 12:25 TO 16:25
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 27 at 11:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area.
Date and time (from and to) of Change:
27/08/24 FROM 11:00 TO 18:00
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 7HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 23 at 09:25am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.
Date and time (from and to) of Change:
23/08/24 FROM 09:25 TO 11:25
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 22 at 10:10am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.
Date and time (from and to) of Change:
22/08/24 FROM 10:10 TO 13:10
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Aug 15 at 10:55am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.
Date and time (from and to) of Change:
2024-08-15 10:55 - 11:55
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you fo...
Emergency Maintenance
Resolved Aug 13 at 09:00am BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area.
Date and time (from and to) of Change:
13/08/2024 - 0900 - 1500
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Planned Maintenance
Resolved Aug 07 at 12:01am BST
MS3 will be carrying out core migration activity, upgrading network infrastructure and re-routing traffic to utilise new hardware.
Date and time of Change:
Wednesday 7th August from 00:01 until 03:00.
Description of the work:
Migration to new network equipment and configuration to reroute traffic. Customers may observe network degradation for up to 30 minutes during the change window.
Emergency Maintenance
Resolved Aug 01 at 08:30am BST
MS3 will be carrying out Emergency Maintenance tomorrow at 08:30.
Date and time of Change:
Thursday 1st August at 08:30, until 11:00.
Description of the work:
Replacement of UPS batteries. The work is not expected to cause any interruption to service, however with any work of this nature, there is a small risk of impact.
Emergency Maintenance
Resolved Sep 24 at 10:55am BST
MS3 are performing emergency maintenance, to replace equipment in the HU6 area.
Date and time (from and to) of Change:
10:55 - 14:55 - 24/09/2024
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network.
Customers located in HU6 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Sep 23 at 11:30am BST
MS3 are performing emergency maintenance, to replace equipment in the HU3 area.
Date and time (from and to) of Change:
23/09/24 FROM 11:30 TO 16:30
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Customers located in HU3 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possib...
Emergency Maintenance
Resolved Sep 17 at 04:15pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU3 area.
Date and time (from and to) of Change:
17/09/2024 16:15 - 18:15
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Sep 16 at 04:25pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU3 area.
Date and time (from and to) of Change:
16/09/2024 - 16:25 - 18:25
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Sep 13 at 10:50am BST
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.
Date and time (from and to) of Change:
13/09/2024 10:50 - 14:50
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support.
Emergency Maintenance
Resolved Sep 09 at 04:00pm BST
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
09 09 2024 - 1600 - 1800
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
Expected Impact:
Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Sep 03 at 02:55pm BST
MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure.
Date and time (from and to) of Change:
03/09/24 FROM 14:55 TO 17:55
Description of the work:
Essential maintenance is required to improve the quality of the MS3 network.
Expected Impact:
Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 31 at 09:30am GMT
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
31/10/24 FROM 09:30 TO 12:30
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 30 at 04:10pm GMT
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
16:10 - 18:10
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 30 at 03:40pm GMT
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
30/10/24 FROM 15:40 TO 17:40
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 25 at 10:20am BST
MS3 are performing emergency maintenance, to replace equipment
Date and time (from and to) of Change:
25/10/24 FROM 10:20 TO 14:20
Description of the work:
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Oct 24 at 04:30pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU13 area.
Date and time (from and to) of Change:
24/10/2024 16:30 - 18:30
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 23 at 09:30am BST
MS3 have been asked to remove a pole that may have caused damage to a waste pipe, customers services will be relocated to a new pole across the road.
Date and time of Change:
Wednesday 23rd October starting at 09:30 until 15:30.
Description of the work:
Removal of existing pole and connectivity of fibre to new pole.
Expected Impact:
It is expected that customers will experience a loss of service for up to 6 hours while the fibre is relocated to the new pole, we will endeavour to complete ...
Emergency Maintenance
Resolved Oct 21 at 03:30pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU8 area.
Date and time (from and to) of Change:
21/11/2024 15:30 - 18:30
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU8 may experience up to 3 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 21 at 10:05am BST
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
21/10/2024 - 10:05 - 15:05
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
Expected Impact:
Customers may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Oct 21 at 09:30am BST
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
21/10/2024 - 09:30 - 15:30
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network
Expected Impact:
Customers may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may ...
Emergency Maintenance
Resolved Oct 18 at 08:00am BST
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
18/10/24 FROM 08:00 TO 17:00
Description of the work:
TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault.
Expected Impact:
Customers may experience up to 9HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Oct 17 at 02:20pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
17/10/24 FROM 14:20 TO 18:20
Description of the work:
1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to ENTER TOTAL TIME IN 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 16 at 01:00pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU9 area.
Date and time (from and to) of Change:
16/10/2024 - 13:00 - 18:00
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 5 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 16 at 12:00pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.
Date and time (from and to) of Change:
16/10/24 FROM 12:00 TO 18:00
Description of the work:
Testing an incoming fibre further back in the network to trace a fault. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 15 at 12:45pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
15/10/24 FROM 12:45 TO 18:45
Description of the work:
1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 15 at 11:30am BST
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
15/10/24 FROM 11:30 TO 17:30
Description of the work:
Re-cabling between the FDT and OLT to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 15 at 08:00am BST
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
15/10/24 FROM 08:00 TO 14:00
Description of the work:
FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network.
Expected Impact:
Customers may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Oct 15 at 08:00am BST
MS3 are performing emergency maintenance, to replace equipment in the HU9 area.
Date and time (from and to) of Change:
15/10/24 FROM 08:00 TO 18:00
Description of the work:
Re-cabling between the FDT and OLT to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 10HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 14 at 08:00am BST
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
14/10/24 FROM 08:00 TO 13:00
Description of the work:
1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 11 at 12:55pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.
Date and time (from and to) of Change:
11/10/24 FROM 12:55 TO 16:55
Description of the work:
1-8 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 09 at 11:15am BST
MS3 are performing emergency maintenance, to replace equipment in the DN20 area.
Date and time (from and to) of Change:
09/10/24 FROM 11:15 TO 18:15
Description of the work:
TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Customers located in DN20 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 09 at 10:00am BST
MS3 are performing emergency maintenance, to replace equipment in the HU3 area.
Date and time (from and to) of Change:
09/10/2024 10:00 - 15:00
Description of the work:
Re-cabling between the FAT and FDT to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 09 at 08:50am BST
MS3 are performing emergency maintenance, to replace equipment.
Date and time (from and to) of Change:
09/10/24 FROM 08:50 TO 14:50
Description of the work:
TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault.
Expected Impact:
Customers may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Thank you for your support.
Emergency Maintenance
Resolved Oct 04 at 10:30am BST
MS3 are performing emergency maintenance, to replace equipment in the HU6 area.
Date and time (from and to) of Change:
04/10/24 FROM 10:30 TO 14:30
Description of the work:
Re-cabling between the FAT and FDT to improve the quality and stability of the MS3 network. Customers located in HU6 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 03 at 12:15pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU5 area.
Date and time (from and to) of Change:
03/10/24 FROM 12:15 TO 16:15
Description of the work:
splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Planned Maintenance
Resolved Oct 02 at 08:30am BST
MS3 will be replacing an Optic to fix a fault.
Date and time of Change:
Wednesday 2nd October 2024 starting at 08:30 and completing at 09:30.
Description of the work:
Replacement of an N1 Optic.
Expected Impact:
Customers will lose connectivity for up to 10 minutes during the outage window.
Emergency Maintenance
Resolved Oct 01 at 12:25pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU4 area.
Date and time (from and to) of Change:
01/10/2024 12:25 - 15:25
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 01 at 12:15pm BST
MS3 are performing emergency maintenance, to replace equipment in the HU3 area.
Date and time (from and to) of Change:
01/10/24 FROM 12:15 TO 16:15
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.
Emergency Maintenance
Resolved Oct 01 at 11:45am BST
MS3 are performing emergency maintenance, to replace equipment in the HU13 area
Date and time (from and to) of Change:
01/10/2024 11:45 - 14:45
Description of the work:
Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.