Incidents reported on status page for Hull Fibre Ltd https://hull-fibre-ltd.betteruptime.com/ en https://hull-fibre-ltd.betteruptime.com/incident/491884 Tue, 07 Jan 2025 15:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/491884#73b43e6f0980cfd7c9ccc341ea79521a9246138ade737a074189bca478c95108 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/491884 Tue, 07 Jan 2025 10:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/491884#005d33353d5a34e1da12bb5c6ce550172c64b21d77cf49ccf185c40361d00b8d MS3 are performing emergency maintenance, to replace equipment in the **HU5** area. Date and time (from and to) of Change: 07/01/2025 - 10:10 - 15:10 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Customers located in **HU5** may experience up to **5 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/490627 Mon, 06 Jan 2025 18:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/490627#0ad1799403a4953edb9042118f1978bc3461f860bf6afddf0c32adc61ee661f4 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/490627 Mon, 06 Jan 2025 08:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/490627#69dcb1a97be8fca0e9e743ddef71331f70e3e34966eafd9aadbae5f602e2f520 MS3 are performing emergency maintenance, to replace equipment in the **HU4** area.# Date and time (from and to) of Change: 06/01/2025 08:00 - 18:00 Description of the work: TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Customers located in **HU4** may experience up to **10 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/490194 Fri, 03 Jan 2025 13:30:47 +0000 https://hull-fibre-ltd.betteruptime.com/incident/490194#989054d1ec38580b6dbf7fdf296389c20f5eb5c007a267b38f87a63d13421271 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/490194 Fri, 03 Jan 2025 08:30:47 -0000 https://hull-fibre-ltd.betteruptime.com/incident/490194#454e6657abd96202af44a0d3fbc299ccf53890f5edb830b6dedfe57c9f82e8da Dear Customer, Following attendance this afternoon, the maintenance window will need to be extended. Please see the new details below: MS3 are performing emergency maintenance Date and time (from and to) of Change: 03/01/2025 - 08:30 - 13:30 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 5 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. MS3 https://hull-fibre-ltd.betteruptime.com/incident/489898 Thu, 02 Jan 2025 18:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/489898#b52fd023d1f19bf7057da5643ba8f92208888e112fc6d493782f80a95d993b14 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/489898 Thu, 02 Jan 2025 16:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/489898#ea15f1690047f96a5755a74e5f3820b0a297394c542962fd4b60b0271b572d3e Dear Customer, MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 02/01/2025 - 16:50 - 18:00 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 1 HR 10 MIN interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support https://hull-fibre-ltd.betteruptime.com/incident/489763 Thu, 02 Jan 2025 16:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/489763#2bc7c061f309f825ea1abc2da139a48081c41189b6a565c2c63252442ae25b24 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/489763 Thu, 02 Jan 2025 11:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/489763#d5b8b2b7bd2313f4f5a968cdca250b0e884290ca91510022a70e16ac91fa5ed7 MS3 are performing emergency maintenance, to replace equipment in the **HU8** area. Date and time (from and to) of Change: 02.01.2025 - 11:10 - 16:10 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Customers located in *HU8* may experience up to **5 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/480488 Tue, 17 Dec 2024 17:25:52 +0000 https://hull-fibre-ltd.betteruptime.com/incident/480488#f736fedd9824b6e6bf492d80a09080f4fb7168cd26ecfc7b1825e655c191216b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/480488 Tue, 17 Dec 2024 11:25:52 -0000 https://hull-fibre-ltd.betteruptime.com/incident/480488#ce8e114b8fc375d6dd17b0d974e56eb298efa4c2088a47ef8e41f0a1d8d8fe2a MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 17/12/24 FROM 11:25 TO 17:25 Description of the work: (DELETE AS APPROPRIATE) FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/473360 Fri, 06 Dec 2024 13:40:17 +0000 https://hull-fibre-ltd.betteruptime.com/incident/473360#4bb790f5523b6f622a0bc0ff9c71992f13ac06484b7520815abbf47f8bc86ca4 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/473360 Fri, 06 Dec 2024 09:40:17 -0000 https://hull-fibre-ltd.betteruptime.com/incident/473360#70d4229894aa69a400fb0f02f122aa7a69907f629ed061b8fde6fb846b35149d Dear Customer, MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 06.12.2024 09:40 - 13:40 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/472850 Thu, 05 Dec 2024 18:20:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/472850#057e6b798f65ce61df4ca4ba32d64eedee0baa9b9b326df336bec3efa85bb663 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/472850 Thu, 05 Dec 2024 12:20:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/472850#f994eaf62dbeb7ecad78056132299d462aa775153157e7b1108bfe8a8b8e8eea MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 05/12/24 FROM 12:20 TO 18:20 Description of the work: Testing an incoming fibre further back in the network to trace a fault. Customers located in HU4 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/472230 Wed, 04 Dec 2024 13:45:53 +0000 https://hull-fibre-ltd.betteruptime.com/incident/472230#f9fdab29baac7abfb6d642be943eb5d87cd4b5d3d72853b9439a07a041d1ba92 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/472204 Wed, 04 Dec 2024 13:40:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/472204#06953d103a28a939ba95559ff12aac9371217ae0d3550ae54810ee4d20c3fdd3 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/472230 Wed, 04 Dec 2024 11:45:53 -0000 https://hull-fibre-ltd.betteruptime.com/incident/472230#772588caca5dfb88340c4663c403a73dea22bbb2b2b7b3cdea7c20a0103344d9 MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 2024-12-04 11:45 - 13:45 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/472204 Wed, 04 Dec 2024 10:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/472204#2fd64f3d82ba0e44dc9705986ba5dbebcf9f759af7c46e19e68bcb5defb40b10 MS3 are performing emergency maintenance, to replace equipment in the **HU4** area. Date and time (from and to) of Change: 04/12/2024 10:40 - 13:40 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in **HU4** may experience up to **3** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/470116 Tue, 03 Dec 2024 05:00:33 +0000 https://hull-fibre-ltd.betteruptime.com/incident/470116#b47325c8f36d8c1b210225fb6b933198763e7fc7ea5fff870d4a7be7ebbc6bbe Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/470116 Tue, 03 Dec 2024 00:01:33 -0000 https://hull-fibre-ltd.betteruptime.com/incident/470116#5b3338762905c52253b3a9c0187ba1580e44e6a9946830d0edfbf929a887eeb9 MS3 have identified that a Core Router requires an urgent software upgrade. The upgrade will be completed on Tuesday 3rd December at 00:01, the upgrade will incur an outage of 5 hours. Date and time of Change: Tuesday 3rd December from 00:01 until 05:00 Description of the work: Core Layer 3 Router requires urgent software upgrade. Customers will experience a service outage from 00:01 until 05:00 on Tuesday 3rd December. If customers broadband services do not restore as expected at 05:00 we recommend that the customer reboots their router. https://hull-fibre-ltd.betteruptime.com/incident/468569 Wed, 27 Nov 2024 13:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/468569#6489c5ffead30f90a71170b70046f0b19392dc20756111db95add3a59ab53dbc Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/468569 Wed, 27 Nov 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/468569#79e74a04989ab3d189b42aff3a8accf8c07d3fa25824324b58bcc32d79f57fa6 MS3 are performing emergency maintenance, to replace equipment in the HU10 area. Date and time (from and to) of Change: 2024-11-27 11:00 - 13:00 Description of the work: Testing an incoming fibre further back in the network to trace a fault. Customers located in HU10 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/464682 Wed, 20 Nov 2024 12:20:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/464682#ee2c3ad2c16884222f3559a822317401a55c3bf745fae7d4328da451c086ed0b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/464682 Wed, 20 Nov 2024 11:20:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/464682#5f75f573510d44f644f96693daa733de246161a7a9d278e43eb4ae032303020f MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 20/11/2024 11:20 - 12:20 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/461515 Thu, 14 Nov 2024 18:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/461515#a272a05057e05667c4d3ec972955bd9038067b347f571a7ee1a27f8221115a31 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/461515 Thu, 14 Nov 2024 14:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/461515#a72547569de67e6decfa0abbb7187888fa24af0364a49509ca219824912985b0 MS3 are performing emergency maintenance, to replace equipment in the HU13 area. Date and time (from and to) of Change: 14/11/24 FROM 14:55 TO 18:55 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/460837 Wed, 13 Nov 2024 17:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/460837#aa767b75e1ce54f485b98cf65a766bd7830a41bce4b0c1309e2ac1c777266050 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/460837 Wed, 13 Nov 2024 14:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/460837#1e6f5021ea8a460ae852ac38434269609e8a0aab5ed6cf6b86a899432bb82434 MS3 are performing emergency maintenance, to replace equipment in the HU6 area. Date and time (from and to) of Change: 13/11/2024 - 14:45 - 17:45 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in **HU6** may experience up to **3 HOURS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/460712 Wed, 13 Nov 2024 14:40:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/460712#983813075bf85824666e42268ff4f3da97305f44f2612fee602537e3147c5dd5 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/460712 Wed, 13 Nov 2024 10:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/460712#b20b61497c2f81d8783ac8b11d6f84b4232f3afa3db3d65b2007314d4c4643f0 MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 13/11/24 FROM 10:40 TO 14:40 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/459537 Mon, 11 Nov 2024 18:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/459537#2d9a6fa15db7c73404cddaeba8106c330e7643114846859328b6cbc607d6a24c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/459469 Mon, 11 Nov 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/459469#e8f971369301c8cab64a9f1c54b77fba310d9a42677cd3f56c3b0587b06e3420 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/459537 Mon, 11 Nov 2024 16:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/459537#7b25a8841c92b6071899a525fc9e7b0631d3654fd2c2cdda4aed3cca360c9a9b MS3 are performing emergency maintenance, to replace equipment in the HU13 area. Date and time (from and to) of Change: 2024-11-11 16:00 - 18:00 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/459508 Mon, 11 Nov 2024 15:40:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/459508#973080624fbeea312e7d06112d15d66afb5337788014f9458a38b9ad2cb05fd7 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/459508 Mon, 11 Nov 2024 14:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/459508#8d2d27040fc3381e7b3564f6893bc4bcc9c1796bb293a8d276c6bb04502b78ab MS3 are performing emergency maintenance, to replace equipment in the HU13 area. Date and time (from and to) of Change: 2024-11-11 14:40 - 15:40 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to **1 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/459469 Mon, 11 Nov 2024 13:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/459469#9a62480ce80f9b5cf4d2c775b3092bd142414bcde4f535fedc66abc42e4b6c5a MS3 are performing emergency maintenance, to replace equipment in the HU9 area. Date and time (from and to) of Change: 11/11/24 FROM 13:00 TO 17:00 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/458107 Fri, 08 Nov 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/458107#13052b3898e302a54bbb87c6a91dc2a19096eab15de9faa2981a67d703bdc5dc Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/458107 Fri, 08 Nov 2024 13:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/458107#4c7559efb2d2c7813e24a0c3767a053a8f5d5a3131b2b4f75256dc7c74c7dea3 MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 08/11/24 FROM 13:00 TO 17:00 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/457525 Thu, 07 Nov 2024 12:50:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/457525#85d667d6858b1db597e2626c19f0589be2176b459b287d63a7033cfe4011bb44 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/457525 Thu, 07 Nov 2024 11:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/457525#66f3fae8e86ec79341bf4cdce9dda616ea8b7766c0b53d0dcad2ed5aca47c38b MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 2024-11-07 11:50 - 12:50 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 6PF may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/456971 Wed, 06 Nov 2024 17:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/456971#aea1840d989cf7e5ab7731377222e68b700dac3b51b552c087dd2d250e760185 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/456971 Wed, 06 Nov 2024 14:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/456971#410da52737f514b30d288bc011eca15c31eb2fde7804d66204934f38f29ad407 MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 06/11/24 FROM 14:10 TO 17:10 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/456858 Wed, 06 Nov 2024 12:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/456858#21f98a3332d3e4bb9a598c6798f635aaa43ea45592aed99d1fbb436543518924 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/456858 Wed, 06 Nov 2024 09:30:02 -0000 https://hull-fibre-ltd.betteruptime.com/incident/456858#04001bd05874f6f3aba1f58ea60b50bd1d62719d574d6c8d19f3238f4e3dd7ed Dear Customer, MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 06/11/2024 - 09:30 - 12:30 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/456401 Tue, 05 Nov 2024 17:40:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/456401#34380af4bbeb23aa58b088d920eae4638037462572e3eb66cf37dffea00ef869 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/456368 Tue, 05 Nov 2024 16:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/456368#90f3eda81232ea83a573ba1b75082cd3d2a503d5c3a687dd0e373954e78c9277 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/456401 Tue, 05 Nov 2024 13:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/456401#8ccee73e86369fc43635b7582fc40ab0c92e226a7a149e26e8a4fa1460e5c66d MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 05/11/24 FROM 13:40 TO 17:40 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/456368 Tue, 05 Nov 2024 12:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/456368#86c317ab8283855b1a29c6a1c878a0ede3732adb4d990887dfea8ff8efc16be5 MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 05/11/24 FROM 12:15 TO 16:15 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/456293 Tue, 05 Nov 2024 10:25:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/456293#f4fd2f2b16ac39b2c934557b5550f2978f4b6dde8cb3eea801307d376c47d2cc Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/456293 Tue, 05 Nov 2024 09:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/456293#79b7542c2ba564fcbc0c0bfed6e21089d09da826feba39b940addff5133d698a MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 09:25 - 10:25 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/455722 Mon, 04 Nov 2024 17:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/455722#4e29c0936073ab1825e2ecd546e7ab952a30a15663eee3f2135ec63062cdec91 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/455683 Mon, 04 Nov 2024 16:35:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/455683#2b99750043e24be55013d3a399953f4c21668063bfbff189825ba780d4121b0c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/455722 Mon, 04 Nov 2024 15:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/455722#64710f6ea6ed6271341871ddecd3faed1f89fe09b2b67ee2b822a542c9eeab79 MS3 are performing emergency maintenance, to replace equipment in the **HU4** area. Date and time (from and to) of Change: 04/11/2024 - 15:30 - 17:30 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in **HU4** may experience up to **2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/455683 Mon, 04 Nov 2024 13:35:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/455683#5d972e02c6715a0859ea207761485da20e4edd9748927fe4ade257fd372eaf4a MS3 are performing emergency maintenance, to replace equipment in the **HU13** area. Date and time (from and to) of Change: 13:35 - 16:35 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in **HU13** may experience up to **3 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/454815 Mon, 04 Nov 2024 13:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/454815#27cbfb997203453d54fc308d0ecd80242c148351011c32bc690014c7f4808d55 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/454815 Mon, 04 Nov 2024 08:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/454815#3566e49218e707c03f52f87740dd05d3d58e1512bcaa5c07a01367d2653d0b1e MS3 are expected to perform planned maintenance, which will affect some areas. Date and time of Change: Monday 4th November starting at 08:30 until 13:30. There will be a time window between this timeframe where the connection will be interrupted while these works carry out, however MS3 will attempt to mitigate this where possible and could even finish this ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/453782 Thu, 31 Oct 2024 12:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/453782#d0f85264d639a8b02de14fd3fac15bc8894dfd24e70e320b45742bf9c694042e Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/453782 Thu, 31 Oct 2024 09:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/453782#dafc8d583bac3c26823908c78e59864bf021a4ae7f75283382f51594fb387175 MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 31/10/24 FROM 09:30 TO 12:30 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/453383 Wed, 30 Oct 2024 18:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/453383#4ed60a5b6ceb7dab8f4f46b601c5abed345d7fe1242cbdb74523a9e7208cfe1e Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/453375 Wed, 30 Oct 2024 17:40:32 +0000 https://hull-fibre-ltd.betteruptime.com/incident/453375#94a1e0d75dee86efa6f02299479751aa0c27a77ac464f94b1bd88b9997e7d107 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/453383 Wed, 30 Oct 2024 16:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/453383#96b1cc52c1bb32e75e64a7c1eb897d6396bc556cda882fda2576c83060cb0d45 MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 16:10 - 18:10 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/453375 Wed, 30 Oct 2024 15:40:32 -0000 https://hull-fibre-ltd.betteruptime.com/incident/453375#b8566bf9235ad3871e274bc98ef5d75f804e3dbc0a5f1cf60647cd428f04075c MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 30/10/24 FROM 15:40 TO 17:40 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/453149 Wed, 30 Oct 2024 10:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/453149#b3b0623310d5adce6a95392fc6f53d30a8a68718ba88dcc40e35c5ac8129f0de **THIS IS NOW RESOLVED** We are currently experiencing an outage in the HU5 and HU6 areas, which will be causing some interruption to your services. We are currently in conversation with MS3 to ensure this is resolved as soon as possible, and as soon as we do receive any information/updates, we will ensure to let you know! We do apologise for any inconvenience this may be causing! https://hull-fibre-ltd.betteruptime.com/incident/453149 Wed, 30 Oct 2024 10:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/453149#b3b0623310d5adce6a95392fc6f53d30a8a68718ba88dcc40e35c5ac8129f0de **THIS IS NOW RESOLVED** We are currently experiencing an outage in the HU5 and HU6 areas, which will be causing some interruption to your services. We are currently in conversation with MS3 to ensure this is resolved as soon as possible, and as soon as we do receive any information/updates, we will ensure to let you know! We do apologise for any inconvenience this may be causing! https://hull-fibre-ltd.betteruptime.com/incident/450432 Fri, 25 Oct 2024 13:20:53 +0000 https://hull-fibre-ltd.betteruptime.com/incident/450432#82d04e0cbe7dd21c318acbebaa0f058f9814d9611c10391720e0d23af767a718 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/450432 Fri, 25 Oct 2024 09:20:53 -0000 https://hull-fibre-ltd.betteruptime.com/incident/450432#4a11957d9fe2604d27a326c6cff7d1b00be4392034aacf6a854400f238804047 MS3 are performing emergency maintenance, to replace equipment Date and time (from and to) of Change: 25/10/24 FROM 10:20 TO 14:20 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/450029 Thu, 24 Oct 2024 17:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/450029#1fce73bb05995aed6319a730a4d747152302be00c81f386e9bfe32583c642e7b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/450029 Thu, 24 Oct 2024 15:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/450029#76b70996e24c679dcd2097a2cad091764e7405e6ce0b0e38465b3c1deec95eb3 MS3 are performing emergency maintenance, to replace equipment in the HU13 area. Date and time (from and to) of Change: 24/10/2024 16:30 - 18:30 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 2 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/449242 Wed, 23 Oct 2024 14:30:51 +0000 https://hull-fibre-ltd.betteruptime.com/incident/449242#d2d34fb8c34c7d5944643be3fdd8b56425c48203c7a3ee15ccb197d5a3ff7cf2 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/449242 Wed, 23 Oct 2024 08:30:51 -0000 https://hull-fibre-ltd.betteruptime.com/incident/449242#00f6b1f43918608ad111f2a61dfb1feb08f5a2c1a88c28d633a9f2bf342fd815 MS3 have been asked to remove a pole that may have caused damage to a waste pipe, customers services will be relocated to a new pole across the road. Date and time of Change: Wednesday 23rd October starting at 09:30 until 15:30. Description of the work: Removal of existing pole and connectivity of fibre to new pole. Expected Impact: It is expected that customers will experience a loss of service for up to 6 hours while the fibre is relocated to the new pole, we will endeavour to complete this work as quickly possible and will advise if the work is completed earlier than expected. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/448213 Mon, 21 Oct 2024 17:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/448213#1cf3120c7d2054320fcc3bcd1e1d972d6aa3e925a5dad2de2afb6b26f4ba55b9 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/448074 Mon, 21 Oct 2024 14:30:34 +0000 https://hull-fibre-ltd.betteruptime.com/incident/448074#264bc1d85ce98f280b4f8db87daf490e637a366df8a920162ff9a9798113e714 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/448213 Mon, 21 Oct 2024 14:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/448213#f5d72272e06aa6ff22a429590a7d1b286fe33c76f2605371aceaa5f2cefb74e8 MS3 are performing emergency maintenance, to replace equipment in the HU8 area. Date and time (from and to) of Change: 21/11/2024 15:30 - 18:30 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU8 may experience up to 3 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/448082 Mon, 21 Oct 2024 14:05:22 +0000 https://hull-fibre-ltd.betteruptime.com/incident/448082#4fe95609c0f8e37acebc909d589a7eedf836bfe2352288fd8e9c8d51b90a1e47 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/448082 Mon, 21 Oct 2024 09:05:22 -0000 https://hull-fibre-ltd.betteruptime.com/incident/448082#ee4311be48eb9a79b5464987827a63aac9538306cb51aed3f917cd3b9c465785 MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 21/10/2024 - 10:05 - 15:05 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. Expected Impact: Customers may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/448074 Mon, 21 Oct 2024 08:30:33 -0000 https://hull-fibre-ltd.betteruptime.com/incident/448074#7416f36a347ee35fdae8801d12f16a7654ff0f226c3a6001de69d1a4e2a31e3d MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 21/10/2024 - 09:30 - 15:30 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Expected Impact: Customers may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/446685 Fri, 18 Oct 2024 16:00:25 +0000 https://hull-fibre-ltd.betteruptime.com/incident/446685#54396f15192500726fbb4bcc479064ef2178b99bdb51c2769df7ddf135de2806 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/446685 Fri, 18 Oct 2024 07:00:24 -0000 https://hull-fibre-ltd.betteruptime.com/incident/446685#78b933edef5361b39ad64e6efc36336e340ac09bd15199a5969c00efcc530e29 MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 18/10/24 FROM 08:00 TO 17:00 Description of the work: TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Expected Impact: Customers may experience up to 9HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/446191 Thu, 17 Oct 2024 17:20:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/446191#4a0ec170d3a81f73baf2ad024ac6a0deb18149f7baf679edc8fec726cd115784 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/446191 Thu, 17 Oct 2024 13:20:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/446191#a400f650b9c5561575b8ef40b6df50a7bf380232885f39454a92558ca005b8e9 MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 17/10/24 FROM 14:20 TO 18:20 Description of the work: 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to ENTER TOTAL TIME IN 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/445572 Wed, 16 Oct 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/445572#35fc8fd67caa3134f5556340e209ca885a3c5da75f643e87c476baa805268e12 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/445569 Wed, 16 Oct 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/445569#716bbae13e17c288efe5ffb4c18f8e0ec8df90c1184172bef1bda197118e1bb3 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/445572 Wed, 16 Oct 2024 12:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/445572#54be38a6a223a5946f4e83d2d43c0f6485c091e8631c3a7b83c2e730f6e270cc MS3 are performing emergency maintenance, to replace equipment in the HU9 area. Date and time (from and to) of Change: 16/10/2024 - 13:00 - 18:00 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 5 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/445569 Wed, 16 Oct 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/445569#f9f35a9d1be846b6b1de113ff97706ddaecf93910917e751ccfaee307f7ccb89 MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 16/10/24 FROM 12:00 TO 18:00 Description of the work: Testing an incoming fibre further back in the network to trace a fault. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/444884 Tue, 15 Oct 2024 17:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/444884#12a103637c0e5bc8c8f14a534d51bafd2bdfb7d0168fabf593cfb713b736e647 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/444362 Tue, 15 Oct 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/444362#a99907bbd1800a705d0cf522d70c9d3b40441c7da964beff453ca5a537afba0b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/444875 Tue, 15 Oct 2024 16:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/444875#7c37ac2176d491b27fc8c1dad7c2a5734536c445125c47a2b2d6345c3a092235 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/444765 Tue, 15 Oct 2024 13:00:30 +0000 https://hull-fibre-ltd.betteruptime.com/incident/444765#36b65d8340aa24ab9afb66ca94d164560e5a969f2cfa5afefb7df1d48fbd002a Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/444884 Tue, 15 Oct 2024 11:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/444884#a54b7e4d1c61cc71c4f518ad8cba4dd7f148cf6367d57fc65670b9d13270a683 MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 15/10/24 FROM 12:45 TO 18:45 Description of the work: 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/444875 Tue, 15 Oct 2024 10:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/444875#ef47c6d84dc4e7841d49b249d418b8f39b81ec1d255c6df4692028ede207cdeb MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 15/10/24 FROM 11:30 TO 17:30 Description of the work: Re-cabling between the FDT and OLT to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/444765 Tue, 15 Oct 2024 07:00:30 -0000 https://hull-fibre-ltd.betteruptime.com/incident/444765#822715dd868003c23b8e46f78cb0faa9d09fad76ee9f4a4fd6f01c4f38fad512 MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 15/10/24 FROM 08:00 TO 14:00 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. Expected Impact: Customers may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/444362 Tue, 15 Oct 2024 07:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/444362#19e07652776544277b2203ea08da1f8c60cdc96f54d2133b935406bc984027d7 MS3 are performing emergency maintenance, to replace equipment in the HU9 area. Date and time (from and to) of Change: 15/10/24 FROM 08:00 TO 18:00 Description of the work: Re-cabling between the FDT and OLT to improve the quality and stability of the MS3 network. Customers located in HU9 may experience up to 10HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/444169 Mon, 14 Oct 2024 12:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/444169#312884193128fe30d482a5801f8f9a6dc046e552e1f4f44e61e9b3797fa9761f Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/444169 Mon, 14 Oct 2024 07:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/444169#d7baea34218fe08328e275719ffa3bbad8c84c15af7f832d4eabdfdc659dfd42 MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 14/10/24 FROM 08:00 TO 13:00 Description of the work: 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/442929 Fri, 11 Oct 2024 15:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/442929#924ea7100b7ab5abff1433f461e0838fdf9f49ee9972c54ea6cc90fcea54ff2b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/442929 Fri, 11 Oct 2024 11:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/442929#826b4bafb6e2f9aa50900bf2dfbe074684d1fbfd6b4291ad169200db745bf1ac MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 11/10/24 FROM 12:55 TO 16:55 Description of the work: 1-8 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/441731 Wed, 09 Oct 2024 17:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/441731#a6dc0bb7ee8096311bc7054790428910e03ed7f5b74d5ad979da0d8f0313bce5 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/441680 Wed, 09 Oct 2024 14:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/441680#d987d779c20065d0a1251c0735b3c9e5a8a3d238f4ef916a5d8d427f3c2e70fd Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/441653 Wed, 09 Oct 2024 13:50:14 +0000 https://hull-fibre-ltd.betteruptime.com/incident/441653#5e22c93ce7ae279dc2046341ec2e2a1d8e185c690894fb81e1cb232cf8387316 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/441731 Wed, 09 Oct 2024 10:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/441731#6660e2c745a65749732f00f0de46df37380915937741ab75fe73987f6d543c0a MS3 are performing emergency maintenance, to replace equipment in the DN20 area. Date and time (from and to) of Change: 09/10/24 FROM 11:15 TO 18:15 Description of the work: TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Customers located in DN20 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/441680 Wed, 09 Oct 2024 09:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/441680#1018509b844796b60c9ed044cde3e3e5512904a01ddfc3b9466d0feff89cc53f MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 09/10/2024 10:00 - 15:00 Description of the work: Re-cabling between the FAT and FDT to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 5 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/441653 Wed, 09 Oct 2024 07:50:14 -0000 https://hull-fibre-ltd.betteruptime.com/incident/441653#d664e3788b37e349aae1b494c2cc7d23629266c42b49604453abab34c4e03a82 MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 09/10/24 FROM 08:50 TO 14:50 Description of the work: TRACE AND TEST - Testing an incoming fibre further back in the network to trace a fault. Expected Impact: Customers may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/439203 Fri, 04 Oct 2024 13:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/439203#95224cd23a50512a9ea3d2e5bd87b8d902f8a6bd290bed7ed14af6eac572baf3 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/439203 Fri, 04 Oct 2024 09:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/439203#f68b785f0912df9e9ccea0d0940feb0f7e4a40026eaccfc846859cc5eb649f1c MS3 are performing emergency maintenance, to replace equipment in the HU6 area. Date and time (from and to) of Change: 04/10/24 FROM 10:30 TO 14:30 Description of the work: Re-cabling between the FAT and FDT to improve the quality and stability of the MS3 network. Customers located in HU6 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/438709 Thu, 03 Oct 2024 15:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/438709#415423b04dd15a35ed4e1c96dae2d7b787c58873fafac15d479580c418e3414f Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/438709 Thu, 03 Oct 2024 11:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/438709#d7e50d6521040879325b32ffdd42cace8c4385b9b3e800fa99c2b41bce7a0710 MS3 are performing emergency maintenance, to replace equipment in the HU5 area. Date and time (from and to) of Change: 03/10/24 FROM 12:15 TO 16:15 Description of the work: splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU5 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/435241 Wed, 02 Oct 2024 08:30:53 +0000 https://hull-fibre-ltd.betteruptime.com/incident/435241#11fd8d8c715e9e72dff9b19a715a3b5de2655b9b161ef1f71a02b8fb568b23a1 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/435241 Wed, 02 Oct 2024 07:30:53 -0000 https://hull-fibre-ltd.betteruptime.com/incident/435241#4cfb379ad45dc3552962745de6f75b6d1ee7e29311151e4a59515f5d720b6d52 MS3 will be replacing an Optic to fix a fault. Date and time of Change: Wednesday 2nd October 2024 starting at 08:30 and completing at 09:30. Description of the work: Replacement of an N1 Optic. Expected Impact: Customers will lose connectivity for up to 10 minutes during the outage window. https://hull-fibre-ltd.betteruptime.com/incident/437538 Tue, 01 Oct 2024 15:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/437538#e4d28026b60cd6a4df3a5ba5862333a614ea1b3780ee1bb168219fafe814950a Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/437540 Tue, 01 Oct 2024 14:25:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/437540#a16fb9033b9ba148e3be24ee571f641b882172f34ccd8df19be525be5ae2951a Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/437512 Tue, 01 Oct 2024 13:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/437512#bd65e12f9c9454443bfe75e46a33441e1874c93fcd8d3495146692a71a2a691d Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/437540 Tue, 01 Oct 2024 11:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/437540#88a94f9ca32c03eb12b4bb83efc396259e9fb6db5375773903e0d8a621e35774 MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 01/10/2024 12:25 - 15:25 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/437538 Tue, 01 Oct 2024 11:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/437538#b415bbc517f0eb2339c9f2374ddb74493a39c25f8ff47b3c943ae6464089b532 MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 01/10/24 FROM 12:15 TO 16:15 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/437512 Tue, 01 Oct 2024 10:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/437512#a5a27df80b9a5ba888c7c5fa54424eddd35b23c91ce803cb0a735c7e22ad8694 MS3 are performing emergency maintenance, to replace equipment in the HU13 area Date and time (from and to) of Change: 01/10/2024 11:45 - 14:45 Description of the work: Splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/433958 Tue, 24 Sep 2024 13:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/433958#834d2d4afaecebd2c80dd0de06a0cc655b540b1eeda310cd03641c0a3901a890 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/433958 Tue, 24 Sep 2024 09:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/433958#728445ae4ddb76842977882e730db0aed2f48a0c817c60fc0666a79743e1bf71 MS3 are performing emergency maintenance, to replace equipment in the HU6 area. Date and time (from and to) of Change: 10:55 - 14:55 - 24/09/2024 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU6 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/433473 Mon, 23 Sep 2024 15:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/433473#2a3aad46877e5fc7361278b6299b8992ae985b65122260f223307ea5d1710e17 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/433473 Mon, 23 Sep 2024 10:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/433473#6045472d6c85383edea5f2c9a616e71d0941ed82db6c59327ddc3b9053d4846b MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 23/09/24 FROM 11:30 TO 16:30 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network Customers located in HU3 may experience up to 5HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/430589 Tue, 17 Sep 2024 17:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/430589#941bb26b2a48f27459a90e25a496ba91b3e8c62b09214f143c2f643e87c688d9 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/430589 Tue, 17 Sep 2024 15:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/430589#9473063c7bc432adaca25f684b25a111c3159188d0f839a7541eb749e4978915 MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 17/09/2024 16:15 - 18:15 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/430021 Mon, 16 Sep 2024 17:25:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/430021#a333e0aaeaeb71fce3c1427ceb50f5ba4ef04520d9521233ef3c3e4252d7f939 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/430021 Mon, 16 Sep 2024 15:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/430021#f25319a8c033b38d4f0b4d9a7247ea678a33d0c753fc54b6c8a400f50f63eb9d MS3 are performing emergency maintenance, to replace equipment in the HU3 area. Date and time (from and to) of Change: 16/09/2024 - 16:25 - 18:25 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU3 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/428627 Fri, 13 Sep 2024 13:50:14 +0000 https://hull-fibre-ltd.betteruptime.com/incident/428627#c44d6b36a1113a678572c90de0a06471d88328ca1f0fcba029d02876f0e1dfb6 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/428627 Fri, 13 Sep 2024 09:50:14 -0000 https://hull-fibre-ltd.betteruptime.com/incident/428627#91d38667c173670a7b9007821085639a5b8540c95ef9b7f4f435fd41eaa70b13 MS3 are performing emergency maintenance, to replace equipment in the HU4 area. Date and time (from and to) of Change: 13/09/2024 10:50 - 14:50 Description of the work: FDT - 1-4 splitter replacement to improve the quality and stability of the MS3 network. Customers located in HU4 may experience up to 4 HRS** interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/426554 Mon, 09 Sep 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/426554#a2baea7d5875878e9eca512f9589e4f80af5f19b3649014f14ee130819dec6a8 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/426554 Mon, 09 Sep 2024 15:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/426554#e74df5196a5a397baee789b7b11eeaf83504baa3b6e0398de527b4cae0b1f116 MS3 are performing emergency maintenance, to replace equipment. Date and time (from and to) of Change: 09 09 2024 - 1600 - 1800 Description of the work: FAT - 1-8 splitter replacement to improve the quality and stability of the MS3 network. Expected Impact: Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/423578 Tue, 03 Sep 2024 16:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/423578#fad799d17273073db84ca1f1dec6db00f6d32e8c79d59bd7f316df40203aa63b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/423578 Tue, 03 Sep 2024 13:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/423578#b8cfecdaec89bc70303e4aa8dabe1a1e2c9498ffcf17f1433c2e06b13bed5cf8 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 03/09/24 FROM 14:55 TO 17:55 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/421799 Fri, 30 Aug 2024 17:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/421799#20b06fd83ccf699e7df29fbffe25e9d4d5d554cc98cab3100b7008f14a4a4dde Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/421799 Fri, 30 Aug 2024 14:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/421799#d395dd22c5743b665a16f0afd04729baf67efa6be1213e62cef31e952d77e1ad MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 15:10 - 18:10 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/421709 Fri, 30 Aug 2024 13:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/421709#45de61cdecc804a7747d6ebdee98299bfe5d0683155e20e087846b5687ee5df1 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/421709 Fri, 30 Aug 2024 09:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/421709#81044431fb3eaf436709f70dc5a451d0d4545096a14ee85b5a6201e4c8dfcc4b MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 30/08/2024 - 10:45 - 14:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/421185 Thu, 29 Aug 2024 12:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/421185#4c208ef170c059f7edde09e1decea702527bb217c82ba10eafbafb35c3bbe68f Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/421163 Thu, 29 Aug 2024 11:50:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/421163#56fbf77d90f9b44646b4f3eb98699685be4f0b42220d797953fbb072eca3c214 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/421185 Thu, 29 Aug 2024 09:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/421185#ac6df1c4fc8d0c3e39dce6c3796d693a98a783ae7aff5fad7354934568db9b28 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 29/08/24 FROM 10:30 TO 13:30 Expected Impact: Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/421163 Thu, 29 Aug 2024 08:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/421163#8c590358574c362758ec53ec48d33ce1fb1a1bc3451a14eb12fea1dfc9cf7fa8 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 29/08/24 FROM 09:50 TO 12:50 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/420677 Wed, 28 Aug 2024 15:25:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/420677#7fa7cb053710f2f96a364a618d895023def7a059485493f26a776374e7999093 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/420677 Wed, 28 Aug 2024 11:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/420677#589021858358f2ec677eb69fea34ffb2d648e0e28ba00abe02df61f96d9c39b9 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area. Date and time (from and to) of Change: 28/08/24 FROM 12:25 TO 16:25 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/419801 Tue, 27 Aug 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/419801#7596813f357077512eaa30df466c2cefba0eb0c8a17b7f8a612ca56619aa493a Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/419801 Tue, 27 Aug 2024 10:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/419801#d3e23b0fb6a7dd324e7696422897599716d498aa874d055f4ea1fc259076c2c9 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 27/08/24 FROM 11:00 TO 18:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 7HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/418019 Fri, 23 Aug 2024 10:25:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/418019#18cf8139959bced95f96511a0f34b5061df148273fc0c0049324d576cfb69c41 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/418019 Fri, 23 Aug 2024 08:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/418019#f99b41ce891f29ac5718299bcd947170efaf7db59669a2b06b457685c13631fe MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 23/08/24 FROM 09:25 TO 11:25 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/417502 Thu, 22 Aug 2024 12:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/417502#2a0f36906f1afcc4642f3d158591b0f416554b28cf8f5ae6566a2acb1ba9ce74 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/417502 Thu, 22 Aug 2024 09:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/417502#5942360ee2cb177cb782f01ac84bc7e97a86ab482f256ca0da8dd8044b1b3341 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 22/08/24 FROM 10:10 TO 13:10 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/414278 Thu, 15 Aug 2024 10:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/414278#793dd693115f4e27f69a224f92c70f7586337fa3f7b0dacd0bd1c6d913eb415b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/414278 Thu, 15 Aug 2024 09:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/414278#6e6ab0932e5bc3bba284ed685c8c7fcf84af001aa18683b948b7805250044ce0 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 2024-08-15 10:55 - 11:55 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/412754 Tue, 13 Aug 2024 14:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/412754#b6f5e8b74cd729571ab195ba437d026f49b641923d9bfca21e19be0e2a802346 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/412754 Tue, 13 Aug 2024 08:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/412754#de1edbc87057e0e7c66a3dc2123748dfe6148359483c8e215e7eb612ca2af10e MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area. Date and time (from and to) of Change: 13/08/2024 - 0900 - 1500 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/406819 Wed, 07 Aug 2024 02:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/406819#720c362998d0e8c78b1c7c5a61a0cf08324ebea097f8b673acf6bbe067421ff5 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/406819 Tue, 06 Aug 2024 23:01:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/406819#4e6243e8dd22f811eba8db2a21c19c4ef0d2f25fb179de7368e713de0814a475 MS3 will be carrying out core migration activity, upgrading network infrastructure and re-routing traffic to utilise new hardware. Date and time of Change: Wednesday 7th August from 00:01 until 03:00. Description of the work: Migration to new network equipment and configuration to reroute traffic. Customers may observe network degradation for up to 30 minutes during the change window. https://hull-fibre-ltd.betteruptime.com/incident/406840 Thu, 01 Aug 2024 10:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/406840#4da61ec21924b466c7eeec6781853543dc56627883a82768cd9f4df71deb99a2 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/406840 Thu, 01 Aug 2024 07:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/406840#d702a29697e7db4d475f8c6786730d2624851f2fb10f6f8453805b6f16ce206b MS3 will be carrying out Emergency Maintenance tomorrow at 08:30. Date and time of Change: Thursday 1st August at 08:30, until 11:00. Description of the work: Replacement of UPS batteries. The work is not expected to cause any interruption to service, however with any work of this nature, there is a small risk of impact. https://hull-fibre-ltd.betteruptime.com/incident/402411 Tue, 23 Jul 2024 16:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/402411#8d7cf27bf761d65de691cd1989f8bffda348e8c6f1407ab901d8b6442ef3db0c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/402411 Tue, 23 Jul 2024 13:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/402411#c17fa63615c8ae77ade759370b9f37a919325bb589b2d012097894ce3fd4f1af MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 23/07/24 FROM 14:55 TO 17:55 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/400560 Tue, 23 Jul 2024 12:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/400560#a4e1782a178898b45dd7ee4ba8b74c8959d8cbcfe9e44a195ae7fd8688103b8e Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/400560 Tue, 23 Jul 2024 08:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/400560#e0757a86575ee1dc9f0b01f889579fd7567dbf0f63ae0c03685cc08632dd79f3 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area. Date and time (from and to) of Change: 23/07/24 FROM 09:00 TO 13:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU10 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/401913 Mon, 22 Jul 2024 17:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/401913#6e0032b9aea8271f1f09bccdcb66dd6360e40ebd8353a37d88a57302c3aeba68 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/401887 Mon, 22 Jul 2024 17:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/401887#7095d0e5a0fceaa93a2d8ebc068abb6815ac3ae85e60353f30da753eda95e54a Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/401867 Mon, 22 Jul 2024 16:35:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/401867#91968854d812bf628e17bccfc7498e7463801fd373bd01a179f6153f43473418 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/401913 Mon, 22 Jul 2024 15:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/401913#fb7d9b2dcceef3966fcfbfa78dba32dcc37ddd21be6753c14013cc24f95ec14b MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area. Date and time (from and to) of Change: 22/07/24 FROM 16:55 TO 18:55 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/401887 Mon, 22 Jul 2024 15:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/401887#d8c205fe94374a53ce6d4912b0c050639a078c95f8c4d0188e9b74d3d5e21fbe MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 22/07/24 FROM 16:10 TO 18:10 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/401867 Mon, 22 Jul 2024 14:35:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/401867#e18aa9c58f5a3299219c148e5c5a0b8e35ff76b6276a99d6a8e65555ce76c9bc MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 2024-07-22 15:35 - 17:35 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/400071 Thu, 18 Jul 2024 16:50:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/400071#5d7ec37946c40653f8b3a6961ba27a55777424440d63e927c3c3585f6414e550 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/400071 Thu, 18 Jul 2024 14:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/400071#e850e0694bcae8d86a64ebc76a99dc6287408a1310c2c2e91fd365dd2c69c0d2 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/400001 Thu, 18 Jul 2024 14:50:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/400001#a5bc8dcde81ed9dbad6edf4f14b3b8e1201702eaa27ab7f8cb708ffe7f49ddc9 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/400001 Thu, 18 Jul 2024 11:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/400001#e289a08076227373a0fb30ff45b1c4d6b34e45ef31e12252ec91834a58e15946 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Date and time (from and to) of Change: 18/07/2024 12:50 - 15:50 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/399425 Wed, 17 Jul 2024 12:35:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/399425#2508a18b8a23e2ebabd0cb4f30e6c604dd689ac63b9c7e699f15b03e7dde1a5d Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/399425 Wed, 17 Jul 2024 09:35:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/399425#ce0dcfdf30d4b56b3e38498096eea6040d398cb827ba1d635ad2d36a0a97d464 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/398809 Tue, 16 Jul 2024 11:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/398809#615bcbffd41783e134509273c184f5a03bc7c50e82f2dd7ee61503dc2f890767 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/398809 Tue, 16 Jul 2024 08:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/398809#8726cb1dc1e9d185f9ebd18908293214cdc56889ae224267d9c927cd8d3e792a MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area. Date and time (from and to) of Change: 16/07/24 FROM 09:30 TO 12:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU4 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/397260 Fri, 12 Jul 2024 16:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/397260#b6d20701722ed2a1e3a92244ddc3b3156ecb8e46dfcba391b142309fd32eec0d Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/397260 Fri, 12 Jul 2024 13:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/397260#03ad2ff337a24125a809ad5dc1558eca2978d4e1c4a12491f9219e0f76a88ce0 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 12/07/24 FROM 14:45 TO 17:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/395625 Tue, 09 Jul 2024 13:35:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/395625#e8ecf94c6666141e07998da032406b9c62a1195067b4adb118d5eda1e2217062 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/395625 Tue, 09 Jul 2024 10:35:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/395625#f8d0a049366cacb31691681755cf8f345e5a4376fe03ec6068faa7ccbb49d282 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 09/07/2024 11:35 - 14:35 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/395174 Mon, 08 Jul 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/395174#c7630bd7709e241ae77820c906b02ab9ed2d76b2435b160824274c95d070d82c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/395174 Mon, 08 Jul 2024 13:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/395174#ada1b490b49324459b5678047266c59237c595b556353713d748833e1e6abeca MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 08/0702024 1400 - 1700 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/394065 Fri, 05 Jul 2024 17:25:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/394065#2429b5be927ef0ad30c53ae1c84ca48db83207d3238732620b4b1015713deadc Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/394065 Fri, 05 Jul 2024 14:25:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/394065#0e17e24c2243601399280260b25cc642ca9ff4257ced49b8f7fcaed7427fad6b MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure . Date and time (from and to) of Change: 05/07/24 FROM 15:25 TO 18:25 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/393596 Thu, 04 Jul 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/393596#f2e603f82b0675abe42c00b77c989f8002c57caf8d7d873c6f4153d5d8e129a5 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/393596 Thu, 04 Jul 2024 14:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/393596#7c0f7af3d718e0a7643be14c1503e58bee73f10f9f2ad693a86be245556da532 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area. Date and time (from and to) of Change: 2024-07-04 15:45 - 17:00 Expected Impact: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU6 9NT may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/392954 Wed, 03 Jul 2024 10:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/392954#491a386eb255be5bf943b962abc2651d0c54dc609a1dda94987469d3eb2476ac Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/392954 Wed, 03 Jul 2024 08:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/392954#a311e5b9e614da985c489fae54264050268f1cee48994e08ae7f403b8ff412a1 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 03 07 2024 0930 - 1130 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/392029 Tue, 02 Jul 2024 09:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/392029#3d13f2df87b5bd2ee561cb1da39802591cbc5a4d0e73783f0cbdc39b3f4ddb22 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/392029 Tue, 02 Jul 2024 08:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/392029#4181c3a847432b24646d2b6b2b616aa95030590d7e0c6cc30c59e566e0a2ca78 MS3 are performing emergency maintenance on Tuesday 2nd July at 09:30 until 10:30, this is not expected to impact any customers, MS3 are sharing for information only. Date and time of Change: Tuesday 2nd July 2024 from 09:30 until 10:30. Description of the work: A new UPS will be installed into CAB HUL109. Expected Impact: No impact is expected https://hull-fibre-ltd.betteruptime.com/incident/389800 Fri, 28 Jun 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389800#9c5429d249277b554c7aadc420a5ce01b66ded5261302cd54b2dac5fd467d886 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/390635 Fri, 28 Jun 2024 11:35:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/390635#e61f8be3ae0a75f859681268ba430e32d396ebfcc1cb85af167ae6e399bdc228 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/390635 Fri, 28 Jun 2024 08:35:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/390635#02ec633edf65ff8225e557a0cf829eaca07004b91e5ac9acc18994f0d3df56d8 Dear Customer, MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 28 06 2024 0935 - 1235 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/389800 Fri, 28 Jun 2024 08:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389800#1708be38b20fae9993864b288f455258e6a84897c40c1fa5db4a907e6ca2c5ca MS3 are performing planned maintenance activity on Friday 28th June. Date and time of Change: Friday 28th June from 09:00 until 17:00 Description of the work: New carrier pole installed, 3 new spans to existing customers, taking cable to the CTU, and cut old cable off and splice new cable, recommissioning required by NOC while Ops remove old equipment. Expected Impact: Customer impact expected later in the day, ETA 15:00 for not more than an hour (time it takes for recommission to take place) https://hull-fibre-ltd.betteruptime.com/incident/390173 Thu, 27 Jun 2024 13:05:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/390173#b7c23d6da1bb849b30b0cd36d6f60276b6462193b41e2ea5e9152f43dc22c45c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/390173 Thu, 27 Jun 2024 10:05:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/390173#577d4a6ad032d00c83104406717fc14fe92a80f0f7f73e3d15122c34a8160175 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 27 06 2024 11:05 - 14:10 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/389639 Wed, 26 Jun 2024 11:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389639#a81f91f8f37c968be1fb5c4ebbee1cfcb105f207b30e03146c7d9c6c830c2f9e Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/389639 Wed, 26 Jun 2024 08:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389639#a5aca118364a11434bc9e52a6bc3e2df460df1e8231321922e5020fc7f54b5ea MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 0900 - 1200 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS* interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/389226 Tue, 25 Jun 2024 15:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389226#6cbed8e555d7aa6e0ecdbbda22a0f1ef626b04b2c0dd86ef0b13c18999bc36f8 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/389213 Tue, 25 Jun 2024 14:20:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389213#f8f10fa84c5eb8f197381f68d897516a70c26c35cd5d1196236e3b82e41bdbe0 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/389146 Tue, 25 Jun 2024 13:50:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389146#aac8f67366baaed7a7639570735d108b569a3f55551d66074b79fccc1286fe11 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/389226 Tue, 25 Jun 2024 13:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389226#bf6e3a91ebb07591dd961f8fd1d7f7f71dfad3450df626b991a8f2da4184acab MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 25 06 2024 1430 - 16:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/389213 Tue, 25 Jun 2024 13:20:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389213#b1d1a36776d94e96803de9b0fc688d71eafa2a5839e371e7c660958e22ae2bb3 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 2024-06-25 14:20 - 15:20 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/389182 Tue, 25 Jun 2024 13:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389182#329ebc8678813ff89e94f60dd2ea902c4f5f043df8716b7f93adf8b6c2bff122 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/389132 Tue, 25 Jun 2024 12:10:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/389132#f9bf11d40bb827ebeb08ab963268de0b56919427befad027f92132000e1d8502 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/389182 Tue, 25 Jun 2024 12:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389182#9f1ecdb526c734ce75c4689a24a84a3fb9658156cfc4192e6281499001304751 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 2024-06-25 13:00-14:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/389146 Tue, 25 Jun 2024 10:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389146#d6d0a32407c11e1d3695bb1496f0a6e96073463da6800123b04d62332eb18094 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 25 06 2024 1150 - 1450 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/389132 Tue, 25 Jun 2024 10:10:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/389132#4ba4e7f2f83670f0d273978444d5a54524c553dd6464570fe97f8aaa36752247 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 25/06/24 FROM 11:10 TO 13:10 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/388646 Mon, 24 Jun 2024 14:35:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/388646#aaedcb1f822933b81dc28fe36140894a5084c4339e93c84474153b7a3dd6c08c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/388615 Mon, 24 Jun 2024 13:05:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/388615#c1b6a7eaacaa6d66444123dbd0dc508c28457ba47c83276ea1a0ec9b1b3883e4 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/388646 Mon, 24 Jun 2024 12:35:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/388646#8a72d716faf55aa285192057374c501e034640f4ddb99bc47f5db1cfc26079db MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 24 06 2024 - 1335 - 1535 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/388615 Mon, 24 Jun 2024 11:05:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/388615#89aa4f7861eee9b9d64e5bc1c118434da530b211199e874be7368d7dcc5a42cb MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 24 06 2024 1205 - 1405 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/385983 Sat, 22 Jun 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/385983#6b10f9c99fa558f73cfa185914b0435fceac5688af5762076632507e4f86f03f Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/385983 Sat, 22 Jun 2024 07:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/385983#5b5c5abc140495ae89e57aea113fbd6880d2f50a7097bb4e33390f0871823ea8 MS3 are performing planned maintenance to a number of poles in your area, following malicious damage to equipment in the area. Date and time (from and to) of Change: From 08:00 until 18:00 on 21st June and from 08:00 until 18:00 on 22nd June Description of the work: Engineers will be repositioning pole cables. Customers located in HU9 may experience interruption to their service, we do not foresee any interruptions however due to the nature of the work there may be unexpected interruptions. https://hull-fibre-ltd.betteruptime.com/incident/387592 Fri, 21 Jun 2024 17:40:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/387592#45de21472b407f8f9e6134478782bed7457991db2745dde0dde68d0c67066dd1 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/387526 Fri, 21 Jun 2024 17:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/387526#0113f5e62718800cc1444b03b92a9d82aeae3cedfa6a00f559dec8f54a050898 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/385982 Fri, 21 Jun 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/385982#6840b9fd248b26b94d0271e1ded951f7f4647ef4c4df5fd59fb1c6de9796b106 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/387541 Fri, 21 Jun 2024 15:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/387541#0d7b1ce9684a49c26af5c0d3970cae865de60ac8d464c33a563edf178d9b0d5e Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/387592 Fri, 21 Jun 2024 15:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/387592#38d391cff0af9ec39e9b9da04fe01c0c18e605ecb2663f4112315aabc950c67b MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Date and time (from and to) of Change: 21 06 2024 1640 - 1840 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/387541 Fri, 21 Jun 2024 13:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/387541#ae617ef343a3ab9bd8a92cffaf97d87b0c1d846e4537db7cd866a975b8f55dfb MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 21 06 2024 1455 - 1655 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 2 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/387526 Fri, 21 Jun 2024 13:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/387526#58f5079b9e528e22707b58c22538765e05e91edde7bbc9a114824d56345f86f2 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU9 area. Date and time (from and to) of Change: 2024-06-21 14:40 - 18:30 Description of the work: Feed cable to multiple FATs has snapped and needs replacing. Customers located in HU9 may experience up to 3 HOURS 50 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/385982 Fri, 21 Jun 2024 07:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/385982#419ef64c9d35c1448d1d5e35ef9df4764c6e0c1839f3bb378568c59d14c0ff5f MS3 are performing planned maintenance to a number of poles in your area, following malicious damage to equipment in the area. Date and time (from and to) of Change: From 08:00 until 18:00 on 21st June and from 08:00 until 18:00 on 22nd June Description of the work: Engineers will be repositioning pole cables. Customers located in HU9 may experience interruption to their service, we do not foresee any interruptions however due to the nature of the work there may be unexpected interruptions. https://hull-fibre-ltd.betteruptime.com/incident/387016 Thu, 20 Jun 2024 16:55:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/387016#2c5365223bbb1e00ce13cf4365f24575b23213b74c8b7ea4a2a49101d46106af Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386992 Thu, 20 Jun 2024 16:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386992#9794fe01c73f8ca372f81e8335c5fb91b1265d8bea225801ba5cef0e6f6a0a3e Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/387016 Thu, 20 Jun 2024 14:55:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/387016#d2d3dce1a4a802ce2830f0241310a9bb36b75eddc172576987fe50bcfeb6f2a4 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area. Date and time (from and to) of Change: 20 06 2024 15:55 - 17:55 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU6 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/386975 Thu, 20 Jun 2024 14:40:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386975#90654e24334b1d841723fad1f94dd0e34c1021d340b1c799bfff1d772dc2bc8d Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386992 Thu, 20 Jun 2024 13:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386992#f4f9b25070875c01e7501ac7ea8d204af4a6772f1ba2cb4123eb77e35c953b3b MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 20 06 2024 14:45 - 17:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 3 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/386975 Thu, 20 Jun 2024 13:40:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386975#8cd7bb91432118d417e6b89df6a0692c3ea481f3094b195237ec7ba20f0d74e0 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 20 06 2024 - 14:40-15:40 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/386902 Thu, 20 Jun 2024 12:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386902#72b1afa5a0022188d2c9b816aa9d1ab6a1ef62bcd631f546518ef33cf39e2c75 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386902 Thu, 20 Jun 2024 10:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386902#deecad50709b33fbb4b0fd34646cf1a04d5b6323ab4fb641f0bfa7cc536f0c35 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5. Date and time (from and to) of Change: 20 06 2024 - 11:45 - 13:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/385534 Thu, 20 Jun 2024 01:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/385534#02a261ffbf25d4917b85b95fb8790217b6a8585f934172730e4ead37be12e2cc Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/385534 Wed, 19 Jun 2024 23:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/385534#1ff72b31202ce33d5d0a76c2f8773a782381beb654803fb9a1d5a2919564378c As part of MS3 on-going network improvements we are implementing a change to amend the path of our core traffic following the installation of a new 100G capacity link. Date and time of Change: Thursday 20th June at 00:00 until 02:00 Description of the work: Core Network configuration change. There is no expected impact to services. https://hull-fibre-ltd.betteruptime.com/incident/386497 Wed, 19 Jun 2024 15:50:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386497#dc8e327dcd079ddc67a065bfed57ea424d1e340799ca94db3440eae5c82c0782 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386466 Wed, 19 Jun 2024 15:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386466#f3d5e5277fb4c96a5146946d954e99ba45ad983c7c9a683c0fa5c80c5463f5b3 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386497 Wed, 19 Jun 2024 13:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386497#a9d90b24cee95b071350612b4232cbd668eccb6ab13d08c0c2aecf9b79509701 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 19 06 2024 1450 - 1650 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2 hours interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/386427 Wed, 19 Jun 2024 13:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386427#185dbd970d8a80df4a393f769348982b67dde146614634e943d9d15c4a05dfd9 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386466 Wed, 19 Jun 2024 12:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386466#7572719061dfc0df058afe2a2fefc2eb34fbe223d47a33c144b7d92d02ee7cd2 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 19 06 2024 1315 - 1615 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/386389 Wed, 19 Jun 2024 11:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/386389#971e200a01bbf4534931bfdb2e66b87f3e641f69de2447d9995cb9abeb5aec81 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/386427 Wed, 19 Jun 2024 10:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386427#704218f62effba456518781dd55a7cc04badc54b958f5c132c6addccbafa38e9 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 19/06/2024 1130 - 1430 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/386389 Wed, 19 Jun 2024 09:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/386389#1d1fbfdf1053359fcb3176d3431880bfaab781d1130531e2981cacb1e7294234 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 19/06/2024 1000 - 1200 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 2 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/384245 Fri, 14 Jun 2024 11:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/384245#0f2bac7514aaadaff399801b9132e4cf16dcd0a689af05588437890c393846e8 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/384245 Fri, 14 Jun 2024 09:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/384245#b45459d81a5817be7171ba8d19b4f0d2f269b66eaacb906dddc32f353e873d17 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 2024-06-14 10:30 - 12:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 1 HOUR 30 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/382770 Tue, 11 Jun 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/382770#197d875fbbaf3a53e926eb27d0646e6dfe4931e17f9990cc1a28e8d967f13e81 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/382770 Tue, 11 Jun 2024 15:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/382770#53a85787dcb974c140107e3feb5ef68f89d5d8155688192ba3d91786d4ff1f3d MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 16:00-17:00 11/06/2024 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/382705 Tue, 11 Jun 2024 14:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/382705#2f451e002606f7a218d18fb022a1b38d0d7d31137d2eb7bd9be9f63c4cb92f38 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/382705 Tue, 11 Jun 2024 11:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/382705#3bebcf1eae680d0ea54c97121746914e8805ff1341a49c39269aa4892c5fae91 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 11/06/24 FROM 12:45 TO 15:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/382256 Mon, 10 Jun 2024 15:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/382256#4e0ab0d3c77a5671bca982d89fe46d5ade121da21b9f05b5e53f7a67ee1cccea Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/382256 Mon, 10 Jun 2024 14:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/382256#ce1dd948988d54e7acd9ebf925d6ded04cade12ec4a0f27efc7d4d953c5cd7de MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure. Date and time (from and to) of Change: 15:30 - 16:30 10/05/2024 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/382224 Mon, 10 Jun 2024 14:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/382224#43f1362715a64fc83667cc79ef3fbb03fb0468ca09625a036a5352a75f2717f7 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/382224 Mon, 10 Jun 2024 13:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/382224#8ad986d3bb7f53c8761bc4fb37ac517d38bb6f21c4d918fa397cbe095234d871 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 14:30 - 15:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/379346 Thu, 06 Jun 2024 05:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/379346#c010ddf9791eadfc29266506b0b4baca113716c646b3f7ff0467882b9467ca62 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/379346 Wed, 05 Jun 2024 23:01:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/379346#96713e75aed6ee3a0046cd6211b6b88fedbb5544681032290b4c5fd002eb127a Following several brief outages experienced on our Virgin Media (VM) circuit, VM have recommended a full end to end test of the circuit and equipment. VM will perform diagnostics to help resolve the repeat outages we have encountered. Date and time of Change: Thursday 6th June from 00:01 until 06:00 Description of the work: Full end to end testing and swapping of SFPs at x2 locations during change window, monitor for errors. There will be reduced resiliency on the MS3 network, and some customers may lose connectivity briefly at 00:01 and again at 06:00. In addition, there may be a degradation in service during the testing period, however due to the timing of the work, we do not expect customers to notice any performance issues. https://hull-fibre-ltd.betteruptime.com/incident/379343 Wed, 05 Jun 2024 04:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/379343#e355b7237fced8ee1558a7da2e1c45b4db9858753bf27213192e0938f1aa5234 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/379343 Tue, 04 Jun 2024 20:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/379343#a598c7d391e5c54b63c61d7df989b015cca1c2889d60e2651dd51783d50b7763 MS3 have been advised by our 3rd party that they will be performing emergency maintenance this evening. Date and time of Change: Tuesday 4th June from 21:00 until 05:00 on Wednesday 5th June. Description of the work: Network Infrastructure maintenance on an existing joint. It is not expected that this work will cause any disruption, however we want to provide notification of risk on our network. https://hull-fibre-ltd.betteruptime.com/incident/369066 Tue, 28 May 2024 14:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/369066#18a7f73cda595a9d32ed661fce046427ff944de0d481f9409add9392b81eb039 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/369066 Tue, 28 May 2024 06:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/369066#40fb5b7e5b9dbd1602a7df059ade016513e90f2f96510343286c93c1d7afb596 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area. Date and time (from and to) of Change: 2024-05-28 0700 - 1500 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU3 may experience up to 8 HRS interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/372119 Thu, 23 May 2024 07:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/372119#43bfdec90a82754ba9aea9707b91d67a5428d833057df7b21d0a030dbf7923a4 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/372119 Thu, 23 May 2024 05:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/372119#62d4609adce8f29b2a9791650bf9fdbe0c1e94948a4236b3861c5ccff8d750a4 We will be performing planned maintenance for a 3rd party to install a new mast in your area. Date and time of Change: Thursday 23rd May from 06:00 to 08:00 Description of the work: Diversionary work, to allow a third party to install a new mast. https://hull-fibre-ltd.betteruptime.com/incident/372567 Tue, 21 May 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/372567#6dfbdc5daadbcc763a7014c0ac36dbd4c1231a24bd992d40fb4ea060c9f48983 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/372567 Tue, 21 May 2024 12:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/372567#e792a215f1fab1913f09a9463aa9e410413c5e926901101b0ce8cfa29a24fd45 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU9 area. Date and time (from and to) of Change: 2024 05 21 1300 - 1700 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU9 may experience up to 4 Hours interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/370819 Fri, 17 May 2024 12:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/370819#9d3d05d07ffabc1aea8f8dc35bc7c0ed34c6541c5efd4ba28475130612c4a9c0 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/370819 Fri, 17 May 2024 10:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/370819#ad9bbff35e137fb561fc118e36f162ff23ba5afcf3ee6c8f822b87bd949b94aa MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area. Date and time (from and to) of Change: 2024-05-17 11:45 - 13:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU6 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/370241 Thu, 16 May 2024 13:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/370241#bc9b9ece7a0b66535e3bc5bf8ebb2873a1ab48fc2b49782a7a266031800642a7 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/370241 Thu, 16 May 2024 12:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/370241#13b3e97986459bcab9882928d37715cba2e2b948cd6e0f0e9c435af0a8e3ebd4 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area. Date and time (from and to) of Change: 2024-05-16 1:15 - 2:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU6 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/370192 Thu, 16 May 2024 11:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/370192#aa341fa4063f47e1c802a26d5ea40364f57b9dba4236c0dd31bab0d882d3a9d4 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/370192 Thu, 16 May 2024 10:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/370192#5007a95b045fa34e41a5a8cddcf3c54c87c6e9b513430bed44602e0a771d75b9 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 2024-05-16 11:15 - 12:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/367434 Wed, 15 May 2024 12:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/367434#23f366c08715b2aaa11426cf337b48dc4d57c74b91923e40425628899e4d001c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/367434 Wed, 15 May 2024 06:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/367434#33b87d93fbb358e0b67d0b825dd2b08d4b4bb4b33e7e7750837b3f87964cdae4 MS3 are performing maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 2024-05-15 0700 - 1300 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU5 may experience up to 6 HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/367890 Sun, 12 May 2024 19:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/367890#92ae3da9c2f933f8751e7b6b47caa5ad66559b800677093f146244475e57b52b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/367890 Sun, 12 May 2024 05:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/367890#9ca3eed48600d6938590ef50c3ea3953981be8298e090657cc4aaf04bc9ee5c1 dn17 postcode area, scheduled approx. 14hrs downtime, Sunday 12/05/2024 https://hull-fibre-ltd.betteruptime.com/incident/367540 Sat, 11 May 2024 19:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/367540#363536b075cbdb4dd5256b0e0eeb5c126c0e7525add56422c5ac2e30024c510b Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/367540 Sat, 11 May 2024 05:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/367540#757ecd980e9fe894e5d4e3826617c1f5828ac522f4c55d985e9591c69054aa66 CAB strike impacting SCN. A plan has been drafted to permanently restore power and network services for customers: Due to the damage that our CAB has sustained in the accident, we are required to build and install a brand-new CAB and power feed. The plan requires complex activity and co-ordination, with multiple internal teams and external contractors working in partnership. We will implement the service impacting element of our plan at 06:00 on Saturday 11th May, which will incur up to 14-hour downtime for some customers. Work will begin at 06:00 where customers will lose network connectivity. Services will be restored throughout the day as individual cables are re-provided to our new CAB. We have estimated 14 hours as a worst case and endeavour to restore services sooner. https://hull-fibre-ltd.betteruptime.com/incident/366489 Wed, 08 May 2024 13:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/366489#fe1fd1da2aaacb03922f7751d68b2eefe125bfc80660a52157cf7ffe3b42321d Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/366489 Wed, 08 May 2024 09:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/366489#b26f4a0737774da190e22912483ab96b118373029fd4e0cbe79ea1455ad2b716 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU9 area. Date and time (from and to) of Change: 08/05/24 FROM 10:00 TO 14:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU9 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/363759 Thu, 02 May 2024 11:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/363759#74fa556783576df0e455f26787436570ce9bfed5ef8b522d03ae20a6a9a0c083 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/363759 Thu, 02 May 2024 08:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/363759#a54de53d05a0926f99e0fd0a24bfbc0e841536cfe72d0c065bd919ab5f3d2be9 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area. Date and time (from and to) of Change: 02/05/24 FROM 09:30 TO 12:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU4 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/363310 Wed, 01 May 2024 15:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/363310#c4261918f86827a994bc7db036425a497b65bd37e3908975a3e4cb34960be599 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/363310 Wed, 01 May 2024 12:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/363310#19425248fcde4b424a8a60f938717870144485b0973bd02b9b04b65e8e31d8e7 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area. Date and time (from and to) of Change: 2023-05-01 13:30 - 16:30 Expected Impact: Customers located in HU3 may experience up to 3 hours interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/363201 Wed, 01 May 2024 09:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/363201#30bed12bef3bc5be71cd1b288cb7e2d314d8f752d2f055ecb4a69d8fa99ee607 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/363201 Wed, 01 May 2024 08:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/363201#f0187ded9e354cefdce3f5af9de03a9b4692477c8ad781b968a6e8dbd94111fa MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area. Date and time (from and to) of Change: 9:45 - 10:45 2024-05-01 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU6 may experience up to 1 HOUR interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/362216 Mon, 29 Apr 2024 11:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/362216#6c9eee41076671885cf378676c89f0c3f3a05cb4573fdaa162391729a9450c95 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/362216 Mon, 29 Apr 2024 09:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/362216#865bc657403281f48b69d6cdaab9b005ef9473871d5bf19bdb132dd774c13e51 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area. Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU3 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/360229 Sat, 27 Apr 2024 09:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/360229#dbe8bb107bf484f1e1194c8a13eed48c01b688d06f40eeb17cd25a57a080ea04 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/360229 Fri, 26 Apr 2024 21:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/360229#a6cec2a36753bba6d4785fa274aecd657b9fb3f8157625e466aa05d3b3bde402 MS3's service partners will be performing emergency maintenance to improve the quality and stability of their infrastructure. Date and time of Change: Friday 26th April from 22:00 until 27th April at 10:00. Expected Impact: You may experience loss of service for up to 8 hours during the maintenance window. https://hull-fibre-ltd.betteruptime.com/incident/360077 Wed, 24 Apr 2024 11:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/360077#ee3327cdff74b5564eb91e333382decc4070d0c31b869e831e4cb5cc0a6cc7b5 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/360077 Wed, 24 Apr 2024 10:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/360077#10ceedf9806e782d9f504cacdd53896fe8575bc642737a861f7e1b1c1073d357 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area. Date and time (from and to) of Change: 2024-04-24 11:15 - 12:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU10 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/359558 Tue, 23 Apr 2024 12:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/359558#3809572c25d7c86b0442ef2c8d1a48c4c43ed902a212c0656d06584af009c144 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/359558 Tue, 23 Apr 2024 09:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/359558#6b9a1e343cdf69bf02cabdfb08a35710816731cb5b73bfb40394a44587905834 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU6 area. Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU6 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/357801 Fri, 19 Apr 2024 14:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/357801#d032cbf2bd301ea04bf1d481d9de8c406a70212eb59c76b76023594dc67f84de Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/357801 Fri, 19 Apr 2024 11:45:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/357801#09c5a7a23724691a6e29da7f7b04cabbe62674c45d2b055a3897356bd174b871 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area. Date and time (from and to) of Change: 19/04/24 FROM 12:45 T 15:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU3 may experience up to 3HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/356669 Wed, 17 Apr 2024 11:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/356669#14fc0528bb0f263945de4b46ad815a0dcc3191fdb1f15fed64a131a9a6fcd3bc Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/356669 Wed, 17 Apr 2024 09:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/356669#ebc981d7a625dc93a978e3604c298f4d06165e9cda9139a927517d900225f940 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU13 may experience up to 2HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/354489 Fri, 12 Apr 2024 11:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/354489#d1c844156f011d5e61972263b673cc2236caefc00fdab198a6c40c1e1660f8b8 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/354489 Fri, 12 Apr 2024 10:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/354489#f56b56f42f33f5578f77e17f34ed7a9da7164cf833f3af098026a7c0e04dfd69 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU10 area. Date and time (from and to) of Change: 2024-04-12 11:00-12:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU10 may experience up to 1 HOUR 30 MINS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/347868 Wed, 10 Apr 2024 14:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/347868#291e80680ee2b4dea33bf0e199a535115fbb1c106b248987ea26a671cb9742d3 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/352586 Wed, 10 Apr 2024 13:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/352586#501b3cfd132b11e56a45b7de5302d05b212fe413222090be113d05dbacb5c3f0 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/347868 Wed, 10 Apr 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/347868#1e8e9cb6ba133bd6e2d8e078cd762ea736d365e66010b1b3858ec832b212f7cd MS3 are performing planned maintenance activity to improve the EAS103 Cabinet on Wednesday 10th April from 12:00 until 15:00. The activity will cause interruptions of up-to 5 minutes. Date and time of Change: Wednesday 10th April from 12:00 until 15:00. Description of the work: Improve patch cables and move splitter cards. https://hull-fibre-ltd.betteruptime.com/incident/353097 Wed, 10 Apr 2024 07:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/353097#d0e0e947e5fe3fe7e9f5ca4a65e338524ae8d84f6354d623d571861ebd1ac494 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/353097 Wed, 10 Apr 2024 07:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/353097#d7b23719df6c9be4ba44ae324f54340dffe6b064df160a52e3424b1468a1cd49 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 10/04/24 from 08:00 to 12:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/352586 Wed, 10 Apr 2024 07:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/352586#8788674e60c37c41ce13cdb9e13ece92b21a55ea022c47118246ff499a613ccf MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Date and time (from and to) of Change: 10/04/24 from 08:00 to 14:00 Expected Impact: Customers located in HU13 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/352977 Tue, 09 Apr 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/352977#f5352e02d42a855a8d491103ca8a900ee6903019e52060ba0c5bfd1acaa4068c Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/352966 Tue, 09 Apr 2024 17:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/352966#a8a47ad2d42958e91cc531b34ff1c4f19e2b6e27ef9a4ddb9ae69a07208025da Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/347862 Tue, 09 Apr 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/347862#d37bb4cb45082590003a7d0752c1aa7dcc2eb7e6fc768a394fb8d7564439ac15 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/347862 Tue, 09 Apr 2024 15:25:57 -0000 https://hull-fibre-ltd.betteruptime.com/incident/347862#1e5317fc28b7fdd7125b1dd6a6ffd3bfa00509df4c8b0e72646fe55496842fd8 MS3 are performing planned maintenance activity to improve the EAS102 Cabinet, on Tuesday 9th April from 12:00 until 15:00. The activity will cause interruptions of up-to a minute, to customers connected to the EAS102 cabinet. Date and time of Change: Tuesday 9th April from 12:00 until 17:00 Description of the work: Improvements to patching cables, patching records and moving 2 ODF cards. https://hull-fibre-ltd.betteruptime.com/incident/353009 Tue, 09 Apr 2024 11:45:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/353009#94cd681a8fefd54e49ebdbeb78a8548c8188d8b94550146e8e785c3a80e888ca Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/352977 Tue, 09 Apr 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/352977#a2c56fe594ded6165f532a196554317eec45b98debd62f67f8806b7b33f4d823 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Date and time (from and to) of Change: 09/04/24 from 12:00 to 18:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU13 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/352966 Tue, 09 Apr 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/352966#490b0a5ae18936e9a8b3348ff077f1f3db90ed8bda1630299f1051fbeb3ed3c6 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Date and time (from and to) of Change: 09/04/24 from 12:00 to 18:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 6HRS interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/347862 Tue, 09 Apr 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/347862#1e5317fc28b7fdd7125b1dd6a6ffd3bfa00509df4c8b0e72646fe55496842fd8 MS3 are performing planned maintenance activity to improve the EAS102 Cabinet, on Tuesday 9th April from 12:00 until 15:00. The activity will cause interruptions of up-to a minute, to customers connected to the EAS102 cabinet. Date and time of Change: Tuesday 9th April from 12:00 until 17:00 Description of the work: Improvements to patching cables, patching records and moving 2 ODF cards. https://hull-fibre-ltd.betteruptime.com/incident/353009 Tue, 09 Apr 2024 10:30:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/353009#333d285f91c49c8c7a9cd0e21dcde652bd3f323da54e42c85b7ea6a0a26fd68c MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU5 area. Date and time (from and to) of Change: 2024-04-09 11:30 to 12:45 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU5 may experience up to 1 HOUR 15 MINS interruption to their service, however we will endeavour to minimise the outage where possible. https://hull-fibre-ltd.betteruptime.com/incident/352476 Mon, 08 Apr 2024 12:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/352476#d72eee7d01e328a6385030959f6de0e7c18f6d241bee8a92041be2e9f7f15ec1 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/352476 Mon, 08 Apr 2024 10:50:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/352476#0e6e4e2f2ac6264a8d41539da79a1d3a949c6d00daaa927017f65cdeffbc137c MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU13 area. Date and time (from and to) of Change: 2024-04-08 11:50 - 1:30 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU13 may experience up to 1 HOUR 30 MINS interruption to their service, however we will endeavour to minimise the outage where possible https://hull-fibre-ltd.betteruptime.com/incident/343652 Thu, 04 Apr 2024 13:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/343652#7a5fab73d853e83097fb832d9c3ba29c61ca74822344db8c91cd2eaf9fe7bfd1 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/343652 Thu, 04 Apr 2024 11:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/343652#7590304e08332fc312877e945c400b4ebe4826f6fbb9de2de92b314a7faf358b MS3 are performing planned maintenance activity to improve monitoring on Thursday 4th April from 12:00 until 14:00. The activity will cause interruptions of up-to a minute, to customers. Date and time of Change: Thursday 4th April from 12:00 until 14:00. Description of the work: Upgrade of monitoring equipment. Thank you for your support. https://hull-fibre-ltd.betteruptime.com/incident/347294 Thu, 28 Mar 2024 13:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/347294#19734fb1a02dbd6a29cb0e5a77f8fe01c0b4a1e9e6d85869c8d9599e3d860f76 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/347294 Thu, 28 Mar 2024 09:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/347294#b3f66a97fbd3e5848e341645c9dc62ffb66611b8db9da1222e4f19ecc69e3849 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU3 area. Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Customers located in HU3 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/346888 Wed, 27 Mar 2024 17:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/346888#498eec45b3cc906d7b8a401b48ba43785de5ed2f7691b4dee42c98caf168507a Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/346225 Wed, 27 Mar 2024 16:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/346225#bbae783132769e13ed0f1df8bc8eeb1add67a1628e2db96ba4b2023bc2106bd5 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/346888 Wed, 27 Mar 2024 14:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/346888#e84a8101dd485110788c336f1438c3a433b4d63215121638bd099adb2c978131 MS3 are performing emergency maintenance to improve the quality and stability of the network. The work will be carried out in the HU3 area. Customers in the HU3 area may experience up to 3 Hours of interruption to their services, however MS3 will endeavour to minimise this outage as much as possible. https://hull-fibre-ltd.betteruptime.com/incident/346225 Wed, 27 Mar 2024 09:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/346225#61dc8f4e62c4b4fbb6d6a7a429f8137d0fb978bddcfa90fa21b908066ca57bad MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area with the affected streets listed below. ANLABY ROAD HAWKSHEAD GREEN INGLETON AVENUE KENDAL WAY LEGARDE AVENUE LINCOLN GREEN MALHAM AVENUE NORMANTON RISE Date and time (from and to) of Change: 2024-03-27 9:00am to 4:00pm Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU4 may experience up to 7 HOURS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule. https://hull-fibre-ltd.betteruptime.com/incident/345734 Mon, 25 Mar 2024 13:30:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/345734#c4b4fe44cf2057a7e51b2bcc5232798b5d776c4574d6a1e812f22f5ec3c072e0 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/345734 Mon, 25 Mar 2024 12:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/345734#dc704b01e8e8e9d281cce243167b5b48376c0d177d9cd6d8bdc23891b5f2ee87 MS3 are performing emergency maintenance to improve the quality and stability of the infrastructure of the network in the HU13 area. The expected impact of this is that customers within these areas may experience up to 1 hours and 30 mins interruption to the service, however they will endeavour to minimise this as much as possible. https://hull-fibre-ltd.betteruptime.com/incident/344130 Thu, 21 Mar 2024 16:15:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/344130#b144de9d6575de805a84fb0b6e8064873757af8c3750440f5afc84230f1ef7a6 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/344130 Thu, 21 Mar 2024 14:15:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/344130#80575cd0a5f7815558319c0352940e3cecb389db3767aade99d1d9849f7b955e MS3 are performing essential maintenance to improve the quality and stability of the network. This will affect addresses within the HU10 area. You may experience up to 2 Hours of interruption to your service, however this will be minimised as much as possible. https://hull-fibre-ltd.betteruptime.com/incident/340882 Fri, 15 Mar 2024 12:00:00 +0000 https://hull-fibre-ltd.betteruptime.com/incident/340882#f8837e06dc7262027bcf9822f1ce690a721b9d0382142006d56fb7fd65fd1238 Maintenance completed https://hull-fibre-ltd.betteruptime.com/incident/340882 Fri, 15 Mar 2024 08:00:00 -0000 https://hull-fibre-ltd.betteruptime.com/incident/340882#f4de41e97381dfacabc7d40240623ac2dd7af75cc34b1c2bcd143b4df8f13b47 MS3 are performing emergency maintenance, to improve the quality and stability our infrastructure in the HU4 area with the affected streets listed below. ANLABY ROAD HAMLYN AVENUE HAMLYN DRIVE Date and time (from and to) of Change: 15/03/24 from 08:00 to 12:00 Description of the work: Essential maintenance is required to improve the quality of the MS3 network. Expected Impact: Customers located in HU4 may experience up to 4HRS interruption to their service, however we will endeavour to minimise the outage where possible and may complete the improvement activity ahead of schedule.